MSI Optix MAG24C User Manual - Page 8

VI. FAQ

Page 8 highlights

VI. FAQ Faults occurring Possible solutions The power indicator light is not on ◆ Check if the power is on. ◆ Check if the power cord is connected. Impossible plug-and-play ◆ Check if the function of plug-and-play of the device is compatible with PC. ◆ Check if the display card is compatible with the plug-and-play function. Dimming picture ◆ Adjust brightness and contrast. Flickering picture or picture with ripples ◆ There may be electrical appliances or equipment with electronic disturbance. The power indicator light is on (flickering), but the monitor has no pictures. ◆ Check if the PC power is on. ◆ Check if the PC display card is inserted properly. ◆ Check if the signal cable of the monitor is correctly connected with the PC. ◆ Check the signal cable plug of the monitor and make sure every pin has no bending. ◆ Observe the indicator light by pressing the Caps Lock key on the PC keyboard and check if the PC is working. Color shortage (red, green and blue) ◆ Check the signal cable of the monitor and make sure every pin has no bending. Picture with color difference ◆ Adjust RGB color or reselect color temperature. (white looks not white) Please confirm the default values of the output dynamic range and the pixel format in the graphics Settings is "all". when the brightness of the screen is higher than usual. All specifications and informations are subject to change without notice. -6-

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VI. FAQ
Faults occurring
The power indicator
light is not on
Possible solutions
Dimming picture
Flickering picture or
picture with ripples
Color shortage
(red, green and blue)
Picture with color difference
(white looks not white)
Check if the power is on.
Check if the power cord is connected.
Adjust brightness and contrast.
with electronic disturbance.
There may be electrical appliances or equipment
The power indicator
light is on (flickering),
but the monitor has no
pictures.
Check if the PC display card is inserted properly.
Check if the signal cable of the monitor is correctly
connected with the PC.
Check the signal cable plug of the monitor and make
sure every pin has no bending.
Observe the indicator light by pressing the Caps
Lock key on the PC keyboard and check if the PC
is working.
Check if the PC power is on.
sure every pin has no bending.
Check the signal cable of the monitor and make
Adjust RGB color or reselect color temperature.
is compatible with PC.
Check if the display card is compatible with the
plug-and-play function.
Check if the function of plug-and-play of the device
Impossible plug-and-play
Please confirm the default values of the output dynamic range and the pixel
format
in the graphics Settings is "all".
when the brightness of the screen is
higher than usual.
All specifications and informations are subject to change without notice.
-6-