Mackie Big Knob Owner's Manual - Page 14
Repair
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BIG KNOB Repair For warranty service, refer to the warranty information on page 19. Non-warranty service for Mackie products is available at a factory-authorized service center. To locate your nearest service center, visit www.mackie.com, click "Support" and select "Locate a Service Center." Service for Mackie products living outside the United States can be obtained through local dealers or distributors. If you do not have access to our website, you can call our Tech Support department at 1-800-898-3211, Monday-Friday, normal business hours, Pacific Time, to explain the problem. Tech Support will tell you where the nearest factory-authorized service center is located in your area. Need Help? You can reach a technical support representative Monday through Friday normal business hours, PST at: 1-800-898-3211 After hours, visit www.mackie.com and click Support, or email us at: [email protected] 14 BIG KNOB