Mackie SRM350v2 Owner's Manual - Page 16

Repair Dimensions 20.75 in/527 mm 12.25 in/311 mm For warranty service, refer to the warranty information on page 19. Non-warranty service for Mackie products is available at a factory-authorized service center. To locate your nearest service center, visit www.mackie.com, click "Support" and select "Locate a Service Center." Service for Mackie products living outside the United States can be obtained through local dealers or distributors. If you do not have access to our website, you can call our Tech Support department at 1-800-898-3211, MondayFriday, normal business hours, Pacific Time, to explain the problem. Tech Support will tell you where the nearest factory-authorized service center is located in your area. CARE AND MAINTENANCE 13.1 in/333 mm 12.25 in/311 mm Your Mackie active speakers will provide many years of reliable service if you follow these guidelines: Avoid exposing the active speakers to moisture. If they are set up outdoors, be sure they are under cover if you expect rain or you live in Washington. • Avoid exposure to extreme cold (below freezing temperatures). If you must operate the active speakers in a cold environment, warm up the voice coils slowly by sending a low-level signal through them for about 15 minutes prior to high-power operation. • Use a dry cloth to clean the cabinets. Only do this when the power is turned off. Avoid getting moisture into any of the openings of the cabinet, particularly where the drivers are located. 13.1 in/333 mm WEIGHT 26 lb 11.8 kg Need help with your SRM350v2? • Visit www.mackie.com and click Support to find: FAQs, manuals, addendums, and other useful information. • Email us at: [email protected]. • Telephone 1-800-898-3211 to speak with one of our splendid technical support representatives (Monday through Friday, normal business hours, PST). 16