Magnavox MDV3400 Owners Manual - Page 21

Information

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INFORMATION Troubleshooting Guide If the unit does not perform properly when operated as instructed in this owner's manual, refer to the following. Problem No power. No sound or picture. Distorted picture. Completely distorted picture or black / white picture with DVD. No sound or distorted sound. No DTS audio is output. Picture freezes momentarily during playback. Disc cannot be played back. No return to start-up screen when disc is removed. The unit does not respond to the remote control. Buttons do not work or the unit stops responding. The unit does not respond to some operating commands during playback. The unit cannot read CD / DVD. Angle does not switch. The password for rating level has been forgotten. Corrective action - Check if the AC power cord is properly connected. - Unplug the outlet once, and wait for 5-10 seconds and then plug it in again. - Check if the TV is switched on. - Check the video connection. - Check the audio / video cable connections to the TV. (Refer to page 7.) - Check whether the connected TV or other device supports HDCP. (This unit will not output a video signal unless the other device supports HDCP.) - Press and hold [ PLAY B ] on the front panel for 5 seconds to change back to default output. - Sometimes a small amount of picture distortion may appear. This is not a malfunction. - Connect the unit directly to the TV. - Set "Progressive" correctly in "SYSTEM" menu. Turn it "On" only if your TV has progressive scan and you are using the component video connections between the unit and the TV. Disable progressive scan for all other connections. (Refer to page 16.) - Connect this unit directly to the TV. - Make sure the disc is compatible with the unit. - Adjust the volume. - Check that the speakers are connected correctly. - This unit does not support DTS audio. This is not a malfunction. - You need to set this unit to "Bitstream" in "AUDIO" menu and also need to connect to the TV or amplifier that supports DTS, then the audio will be output as DTS. It is available only when connected via an HDMI cable. - Check the disc for fingerprints / dirty and clean with a soft cloth wiping from center to edge. - Clean the disc. - Ensure the disc is inserted in correct direction. - Insert a correct disc that plays back on this unit. - Check if the disc is defective by trying another disc. - Check if the parental exceed the levels you set in "Rating" setting. (for DVD only) - Handle a disc with special care so that it does not have fingerprints, scratches, or dusts on its surface. - Turn off the unit once and then restart. - Aim the remote control directly at the sensor on the front panel. - Reduce the distance to the unit. - Replace the batteries in the remote control. - Re-insert the batteries with their polarities (+ / - signs) as indicated. - Press and hold any button on remote control toward a digital camera. The remote control is working if you confirm infrared light through the digital camera. - Please attempt to reset the unit to unplug the AC cable from wall outlet and then plug it again after 5-10 seconds. - Operations may not be permitted by the disc. Refer to the instructions of the disc. - Use a commonly available cleaning CD / DVD to clean the lens before sending the unit for repair. - The angle cannot be switched for DVD which do not contain multiple angles. In some cases multiple angles are only recorded for specific scenes. - Enter the default password "4737", then your forgotten password will be cleared. • Some functions are not available in specific modes, but this is not a malfunction. Read the description in this owner's manual for more details on correct operations. • Not all functions are available for all commercial discs. INFORMATION Specifications Output signal format: NTSC color Power source: 120V AC + / - 10%, 60Hz + / - 0.5% Power consumption: 8W (standby : 0.8W) Operating temperature: 41°F (5°C) to 104°F (40°C) Dimensions: W : 11.1 inches H : 2.1 inches D : 8.3 inches Weight: Approx 2.47lbs. (1.12kg) (280mm) (51mm) (210mm) • Designs and specifications are subject to change without notice. • If there is a discrepancy between languages, the default language will be English. - 21 - EN

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– 21 –
EN
INFORMATION
Troubleshooting Guide
If the unit does not perform properly when operated as instructed in this owner’s manual, refer to the following.
• Some functions are not available in specific modes, but this is not a malfunction. Read the description in this owner’s manual for
more details on correct operations.
• Not all functions are available for all commercial discs.
INFORMATION
Problem
Corrective action
No power.
– Check if the AC power cord is properly connected.
– Unplug the outlet once, and wait for 5-10 seconds and then plug it in again.
No sound or picture.
– Check if the TV is switched on.
– Check the video connection.
–
Check the audio / video cable connections to the TV.
(Refer to page 7.)
–
Check whether the connected TV or other device supports HDCP.
(This unit will not output a video signal unless the other device supports HDCP.)
– Press and hold
[ PLAY
B
]
on the front panel for 5 seconds to change back to default output.
Distorted picture.
–
Sometimes a small amount of picture distortion may appear.
This is not a malfunction.
– Connect the unit directly to the TV.
–
Set “Progressive” correctly in “SYSTEM” menu. Turn it “On“ only if your TV has progressive scan and
you are using the component video connections between the unit and the TV. Disable progressive
scan for all other connections. (Refer to page 16.)
Completely distorted picture or
black / white picture with DVD.
– Connect this unit directly to the TV.
– Make sure the disc is compatible with the unit.
No sound or distorted sound.
– Adjust the volume.
– Check that the speakers are connected correctly.
No DTS audio is output.
–
This unit does not support DTS audio.
This is not a malfunction.
– You need to set this unit to “Bitstream” in “AUDIO“ menu and also need to connect to the TV or
amplifier that supports DTS, then the audio will be output as DTS. It is available only when connected
via an HDMI cable.
Picture freezes momentarily during
playback.
–
Check the disc for fingerprints / dirty and clean with a soft cloth wiping from center to edge.
Disc cannot be played back.
– Clean the disc.
– Ensure the disc is inserted in correct direction.
– Insert a correct disc that plays back on this unit.
– Check if the disc is defective by trying another disc.
– Check if the parental exceed the levels you set in “Rating” setting. (for DVD only)
– Handle a disc with special care so that it does not have fingerprints, scratches, or dusts on its surface.
No return to start-up screen when
disc is removed.
– Turn off the unit once and then restart.
The unit does not respond to
the remote control.
– Aim the remote control directly at the sensor on the front panel.
– Reduce the distance to the unit.
– Replace the batteries in the remote control.
–
Re-insert the batteries with their polarities (+ / – signs) as indicated.
–
Press and hold any button on remote control toward a digital camera. The remote control is working if
you confirm infrared light through the digital camera.
Buttons do not work or the unit stops
responding.
– Please attempt to reset the unit to unplug the AC cable from wall outlet and then plug it again after
5-10 seconds.
The unit does not respond to some
operating commands during playback.
– Operations may not be permitted by the disc. Refer to the instructions of the disc.
The unit cannot read CD / DVD.
– Use a commonly available cleaning CD / DVD to clean the lens before sending the unit for repair.
Angle does not switch.
– The angle cannot be switched for DVD which do not contain multiple angles. In some cases multiple
angles are only recorded for specific scenes.
The password for rating level
has been forgotten.
– Enter the default password “4737”, then your forgotten password will be cleared.
Specifications
Output signal format:
NTSC color
Power source:
120 V AC + / - 10%, 60 Hz + / - 0.5%
Power consumption:
8 W (standby : 0.8 W)
Operating temperature:
41°F (5 °C) to 104 °F (40 °C)
Dimensions:
W
: 11.1 inches
(280mm)
H
:
2.1 inches
(51mm)
D
:
8.3 inches
(210mm)
Weight:
Approx 2.47lbs.
(1.12kg)
•
Designs and specifications are subject to
change without notice.
•
If there is a discrepancy between
languages, the default language will be
English.