Majority DAB 500 English User Manual - Page 21

Troubleshooting & Support EN Observation Cannot read disks No sound No sound on DAB/FM CD does not eject Potential Cause/Solution Make sure the label side of the disk is facing up. Ensure the disc is fully secured in place. Make sure the disc is not heavily scratched or damaged. Wipe the disc gently from the centre out to the edge with a clean, dry, soft cloth. Try another new disc to check if the disc is faulty. Ensure the format of the disc is CD, CDR, MP3 or HDCD. Check volume is turned up. Check earphone jack is inserted fully into the headphone port. Check the antenna is pull-out fully. Move to the place in strong signal. Check the CD is placed correctly. Support Please follow the guidance of the manual to set up your Oakcastle DAB500 and enjoy its fantastic features. If you require further assistance with your new device, please contact our support team on the Oakcastle website: https://www.oakcastle.co.uk/support 21