Maytag MER5752BA Use and Care Manual - Page 24

Troubleshooting

Page 24 highlights

Troubleshooting PROBLEM SOLUTION Oven will not self-clean. • Check to make sure the cycle is not set for a delayed start. See page 17. • Check if door is closed. • Check if control is in Sabbath Mode. See page 13. • Oven may be over 400° F. Oven temperature must be below 400° F to program a clean cycle. Oven did not clean properly. • Longer cleaning time may be needed. • Excessive spillovers, especially sugary and/or acidic foods, were not removed prior to the self-clean cycle. Oven door will not unlock after self-clean cycle. • Oven interior is still hot. Allow about one hour for the oven to cool after the completion of a self-clean cycle. The door can be opened when the LOCK indicator word is not displayed. • The control and door may be locked. See pages 9 and 18 to unlock. Smoothtop surface shows wear. 1. Tiny scratches or abrasions. • Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans across top. Make sure pan bottom is not rough. Use the recommended cleaning agents. See page 19. 2. Metal marks. • Do not slide metal pans across top. When cool, clean with Cooktop Cleaning Creme. See page 19. 3. Brown streaks and specks. • Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure cooktop and pan bottom are clean. 4. Areas with a metallic sheen. • Mineral deposits from water and food. Use recommended cleaning agents. See page 19. 5. Pitting or flaking. • Remove sugary boilovers promptly. See page 19. Moisture collects on oven window or steam comes from oven vent. • This is normal when cooking foods high in moisture. • Excessive moisture was used when cleaning the window. There is a strong odor or light smoke when oven is turned on. • This is normal for a new range and will disappear after a few uses. Initiating a clean cycle will "burn off" the odors more quickly. • Turning on a ventilation fan will help remove the smoke and/or odor. • Excessive food soils on the oven bottom. Use a self-clean cycle. Fault Codes • BAKE or LOCK may flash rapidly in the display to alert you if there is an error or a problem. If BAKE or LOCK appear in the display, press CANCEL pad. If BAKE or LOCK continue to flash, disconnect power to the appliance. Wait a few minutes, and then reconnect power. If the flashing still continues, disconnect power to the appliance and call an authorized servicer. • If the oven is heavily soiled, excessive flareups may result in a fault code during cleaning. Press the CANCEL pad and allow the oven to cool completely, wipe out excess soil, then reset the clean cycle. If the fault code reappears, contact an authorized servicer. Noises may be heard. • The oven makes several low level noises. You may hear the oven relays as they go on and off. This is normal. • As the oven heats and cools, you may hear sounds of metal parts expanding and contracting. This is normal and will not damage your appliance. There are no beeps and no display. • Oven may be in Sabbath Mode. See page 13. "SAb" flashing and then displayed continuously. • Oven is in Sabbath Mode. To cancel, press and hold the Clock pad for five seconds. 23

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23
Oven will not self-clean.
Check to make sure the cycle is not set for a delayed start. See page 17.
Check if door is closed.
Check if control is in Sabbath Mode. See page 13.
Oven may be over 400
°
F. Oven temperature must be below 400
°
F to program a clean cycle.
Oven did not
Longer cleaning time may be needed.
clean properly.
Excessive spillovers, especially sugary and/or acidic foods, were not removed prior to the
self-clean cycle.
Oven door will not unlock
Oven interior is still hot.
Allow about one hour for the oven to cool after the
after self-clean cycle.
completion of a self-clean cycle. The door can be opened when the LOCK indicator word is
not displayed.
The control and door may be locked. See pages 9 and 18 to unlock.
Smoothtop surface
1. Tiny scratches or abrasions.
shows wear.
Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans across top.
Make sure pan bottom is not rough. Use the recommended cleaning agents. See page 19.
2. Metal marks.
Do not slide metal pans across top.
When cool, clean with Cooktop Cleaning Creme.
See page 19.
3. Brown streaks and specks.
Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure cooktop and pan
bottom are clean.
4. Areas with a metallic sheen.
Mineral deposits from water and food. Use recommended cleaning agents. See page 19.
5. Pitting or flaking.
Remove sugary boilovers promptly. See page 19.
Moisture collects on oven
This is normal when cooking foods high in moisture.
window or steam comes
Excessive moisture was used when cleaning the window.
from oven vent.
There is a strong odor
This is normal for a new range and will disappear after a few uses.
Initiating a clean cycle
or light smoke when
will “burn off” the odors more quickly.
oven is turned on.
Turning on a ventilation fan will help remove the smoke and/or odor.
Excessive food soils on the oven bottom.
Use a self-clean cycle.
Fault Codes
BAKE or LOCK may flash rapidly in the display to alert you if there is an error
or a problem.
If BAKE or LOCK appear in the display, press CANCEL pad.
If BAKE or LOCK continue to
flash, disconnect power to the appliance.
Wait a few minutes, and then reconnect power.
If the flashing still continues, disconnect power to the appliance and call an authorized servicer.
If the oven is heavily soiled, excessive flareups may result in a fault code during cleaning. Press
the CANCEL pad and allow the oven to cool completely, wipe out excess soil, then reset the
clean cycle. If the fault code reappears, contact an authorized servicer.
Noises may be heard.
The oven makes several low level noises. You may hear the oven relays as they go on and off.
This is normal.
As the oven heats and cools, you may hear sounds of metal parts expanding and contracting.
This is normal and will not damage your appliance.
There are no beeps and
Oven may be in Sabbath Mode. See page 13.
no display.
“SAb” flashing and then
Oven is in Sabbath Mode. To cancel, press and hold the Clock pad for five
displayed continuously.
seconds.
PROBLEM
SOLUTION
Troubleshooting