Maytag MGDC465HW Owners Manual - Page 11

Troubleshooting

Page 11 highlights

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Dryer Operation Dryer will not run Dryer will not heat Unusual Noise Thumping noise Rattling or vibrating noise Clicking noise Dryer Results Clothes are not drying satisfactorily or drying times are too long Possible Causes Solution Door not closed completely. PUSH to START knob not pressed firmly or held long enough. Household fuse is blown or circuit breaker has tripped. Incorrect power supply. Wrong type of fuse. Household fuse is blown or circuit breaker has tripped. Incorrect power supply. Supply line valve not open. Make sure the dryer door is closed completely. Press and hold the PUSH to START knob until you hear the dryer drum moving. Electric dryers use 2 household fuses or circuit breakers. The drum may be turning, but you may not have heat. Replace both fuses or reset the circuit breaker. If the problem continues, call an electrician. Electric dryers require 240-volt power supply. Check with a qualified electrician. Use a time-delay fuse. The drum may be turning, but you may not have heat. Electric dryers use 2 household fuses or circuit breakers. Replace the fuses or reset the circuit breaker. If the problem continues, call an electrician. Electric dryers require 240-volt power supply. Check with a qualified electrician. For gas dryers, make sure that the valve on the gas supply line is open. Dryer hasn't been used in a while. A small object caught between the edges of dryer drum. Dryer isn't properly leveled. Clothing is balled up in dryer. Gas valve operating. This is normal. The thumping sound should diminish after a few minutes of use. Check the front and rear edges of the drum for small objects. Clean out pockets before laundering. The dryer may vibrate if not properly installed. See the Installation Instructions. All four dryer feet should be in firm contact with the floor. When balled up, the load will bounce, causing the dryer to vibrate. Separate the load items and restart the dryer. On gas dryers, you may hear the gas valve clicking as it opens and closes. This is normal. Lint screen is clogged with lint. The exhaust vent or outside exhaust hood is clogged with lint, restricting air movement. The exhaust vent is not the correct length. The dryer is not level. The exhaust vent diameter is not the correct size. The Air Fluff cycle has been selected. The load is too large and heavy to dry quickly. Clean lint screen before each load. Run the dryer for 5-10 minutes. Hold your hand under the outside exhaust hood to check air movement. If you do not feel air movement, clean exhaust system of lint or replace exhaust vent with heavy metal or flexible metal vent. See Installation Instructions. Check that the exhaust vent is not too long or has too many turns. Long venting will increase drying times. See "Installation Instructions". Clothes not contacting the moisture sensors during Automatic cycles. See "Level the Dryer" in the Installation Instructions. Use 4" (102 mm) diameter vent material. Select the right cycle for the types of garments being dried. See Cycle Guide. Separate the load to tumble freely. 11

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11
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Dryer Operation
Dryer will not run
Door not closed completely.
Make sure the dryer door is closed completely.
PUSH to START knob not pressed
firmly or held long enough.
Press and hold the PUSH to START knob until you hear the dryer
drum moving.
Household fuse is blown or circuit
breaker has tripped.
Electric dryers use 2 household fuses or circuit breakers. The drum
may be turning, but you may not have heat. Replace both fuses or
reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt power supply. Check with a qualified
electrician.
Wrong type of fuse.
Use a time-delay fuse.
Dryer will not heat
Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric dryers
use 2 household fuses or circuit breakers. Replace the fuses or
reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240-volt power supply. Check with a qualified
electrician.
Supply line valve not open.
For gas dryers, make sure that the valve on the gas supply line is
open.
Unusual Noise
Thumping noise
Dryer hasn’t been used in a while.
This is normal. The thumping sound should diminish after a few minutes
of use.
Rattling or vibrating noise
A small object caught between the
edges of dryer drum.
Check the front and rear edges of the drum for small objects. Clean out
pockets before laundering.
Dryer isn’t properly leveled.
The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in firm contact with the
floor.
Clothing is balled up in dryer.
When balled up, the load will bounce, causing the dryer to vibrate.
Separate the load items and restart the dryer.
Clicking noise
Gas valve operating.
On gas dryers, you may hear the gas valve clicking as it opens
and closes. This is normal.
Dryer Results
Clothes are not drying
satisfactorily or drying
times are too long
Lint screen is clogged with lint.
Clean lint screen before each load.
The exhaust vent or outside exhaust
hood is clogged with lint, restricting air
movement.
Run the dryer for 5-10 minutes. Hold your hand under the outside
exhaust hood to check air movement. If you do not
feel air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. See Installation
Instructions.
The exhaust vent is not the correct
length.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See “Installation
Instructions”.
The dryer is not level.
Clothes not contacting the moisture sensors during Automatic
cycles. See “Level the Dryer” in the Installation Instructions.
The exhaust vent diameter is not the
correct size.
Use 4" (102 mm) diameter vent material.
The Air Fluff cycle has been selected.
Select the right cycle for the types of garments being dried.
See Cycle Guide.
The load is too large and heavy to
dry quickly.
Separate the load to tumble freely.
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.