Maytag MHW8000AG Use & Care Guide - Page 18

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help - In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Error Code Appears in Display Once any possible issues are corrected, touch POWER/CANCEL once to clear the code. Reselect and restart the cycle. Sud (Excess suds) appears in display Excessive suds in washer. Washer is running a suds reduction routine. dEt (Detergent) appears in display F08 followed by E01 (water supply error) appears in display The dispenser cartridge is not detected. Check for proper water supply. F09 followed by E01 (drain pump system error) appears in display Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 41⁄2" (114 mm). F05 followed by E02 (door will not lock) appears in display F07 followed by E01 (motor drive error) appears in display "r L" (remove load) appears in display Not using HE detergent or using too much HE detergent. Washer door not locking. Motor is having difficulty turning the washer drum. Load detected in drum during Clean Washer with affresh® cycle. Allow the washer to continue. Use only HE detergent. Always measure detergent, and base detergent quantity on load size. Follow detergent manufacturer's instructions. Touch WATER HARDNESS to change water hardness to "soft." Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely. For single-load doses of detergent, ignore this message. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Touch POWER/CANCEL once to clear the code. Then touch POWER/ CANCEL again to restart washer. If code appears again, call for service. Check drain hose for proper installation. Make sure the drain hose is not kinked, pinched, or blocked. Remove any clogs from drain hose. Use drain hose form and securely attach to drainpipe or tub. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Use only HE detergent. Always measure detergent and follow manufacturer's directions based on load size and soil level. Touch POWER/CANCEL to cancel the cycle. Make sure the door is closed completely and latching. Check for items in the washer drum that may be keeping the door from closing completely. Washer is tightly packed. Remove some items. See "Cycle Guide" for load size recommendations. Make sure that all shipping materials have been removed. See the Installation Instructions. Remove items from washer drum and restart Clean Washer with affresh® cycle. The three detergent level Detergent dispenser is not securely in status lights are lit place. Detergent Level sensor error. Washer making error beeps Washer beeps when START is touched F## E## code other than as described above appears in display Int (interrupted) appears in display Door has not been opened and closed for at least 3 cycles. Door not closed. System error code. The cycle was paused or cancelled. Pull out the dispenser and slide it back in place. Touch POWER/CANCEL to reset system. If this fails, unplug washer or disconnect power for one minute, then plug in washer or reconnect power. This code may appear when the washer is first turned on. Open and close the door to clear the display. Close the door completely. Touch POWER/CANCEL once to clear the code. Then touch POWER/CANCEL again to restart washer. If code appears again, call for service. The washer can take 20 to 30 minutes to stop spinning and drain and will display this error code during that time. Touch POWER/CANCEL once to clear the code. Then touch POWER/CANCEL again to restart washer. 18