Maytag MHWE251YG Use & Care Guide - Page 20

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/help for assistance and to possibly avoid a service call. If you experience Possible Causes Washer not performing as expected (cont.) Solution Not cleaning or removing stains (cont.) Odors Fabric Damage Not washing like colors together. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Not enough detergent used, or hard water. Monthly maintenance not done as recommended. Use more detergent for washing heavy soils in cold or hard water. Run the Clean Washer with affresh® cycle monthly. See "Washer Care" in Washer Maintenance . Not using HE detergent or using too much HE detergent. Use only HE detergent. Be sure to measure correctly. Always follow the manufacturer's directions. The suds from non-HE detergent can cause a film residue which can result in odor. See "Washer Care" section. Door not left open after use. This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses. Sharp items were in pockets during wash cycle. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been damaged before washing. Fabric damage can occur if washer is tightly packed. Mend rips and broken threads in seams before washing. Avoid tightly packing the washer. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer is started. Liquid chlorine bleach may have been Do not pour liquid chlorine bleach directly onto load. Wipe up added incorrectly. bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Gray whites, dingy colors Load not sorted properly. The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights. Incorrect dispenser operation Wash temperatures too low. Not enough detergent used, or hard water. Clogged dispensers or laundry products dispensing too soon. Liquid chlorine bleach added to wrong compartment. Color-safe bleach or oxi products was added to liquid chlorine bleach compartment. Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash. Use more detergent for washing heavy soils in cold or hard water. Do not overfill dispenser. Overfilling causes immediate dispensing. Clean the dispenser compartments, see "Cleaning the Dispenser" for more information. Load dispensers before starting a cycle. Measure detergent and fabric softener. Slowly pour into the dispensers. Wipe up all spills. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load. Use only liquid chlorine bleach in the liquid chlorine bleach compartment. Add color-safe bleach or oxi products to the HE detergent compartment or directly to the washer basket before adding the load. Do not use the chlorine bleach dispenser for color-safe bleach or oxi products. Water in dispenser after cycle has finished. It is normal for small amounts of water to remain in dispenser at the end of the cycle. 20