Maytag MVWC300XW Use & Care Guide - Page 12

TROUBLESHOOTING First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions) to possibly avoid the cost of a service call...In U.S.A. http://www.maytag.com/help - In Canada www.maytag.ca If you experience Possible Causes Solution Vibration or Off-Balance Check the following for proper installation or see "Using Your Washer" section. Feet may not be in contact with the floor and locked. Washer may not be level. Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Jam nuts must be tight against the bottom of the cabinet. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer" in Installation Instructions. Load could be unbalanced. Load dry items in loose heaps evenly around basket wall. Adding wet items to washer or adding more water to basket could unbalance washer. Wash smaller loads to reduce imbalance. Do not tightly pack. Avoid washing single items. Use Bulky cycle for oversized, non-absorbent items such as jackets and coats. See "Cycle Guide" and "Using Your Washer" in this Use and Care Guide. Noises - for normal operating sounds, go to www.maytag.com/help Clicking or metallic noises Objects caught in washer drain system. Gurgling or humming Washer may be draining water. Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items. It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the basket. It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the Drain & Spin cycles. Humming Sensing light is on. You may hear the hum of the sensing spins after you have started the washer. This is normal. Sensing spins will take several minutes before water is added to the washer. Water Leaks Check the following for proper installation: Washer not level. Fill hoses not attached tightly. Fill hose washers. Drain hose connection. Water may splash off basket if washer is not level. Check that load is not unbalanced or tightly packed. Tighten fill-hose connection. Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub. Do not place tape over drain opening. Check household plumbing for leaks or clogged sink or drain. Washer not loaded as recommended. Water can back up out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Improper loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions. Washer not performing as expected Not enough water in the washer Load not completely covered in water. It is normal for some of the load to be above the water line. The washer senses load sizes and adds correct amount of water for optimal cleaning. See "What's New Under the Lid." Washer won't run or fill, washer stops working or wash light remains on (indicating that the washer was unable to fill appropriately) Check for proper water supply. Both hoses must be attached and have water flowing to inlet valve. Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. 12