Maytag MVWP575GW Owners Manual - Page 12

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.maytag.com/product_help - In Canada www.maytag.ca for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Washer not draining/ spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes) Small items may have been caught in pump or between basket and tub, which can slow draining. Use a cycle with a low spin speed. The washer may be tightly packed or unbalanced. Empty pockets and use garment bags for small items. Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/spin speed for your garment. To remove extra water in the load on a nonpay model, select Final Spin. Load may need to be rearranged to allow even distribution of the load in the basket. Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning on a nonpay model. Select the Final Spin cycle to remove excess water. See "Using Your Washer" for loading recommendations. Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm). Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. Too much detergent causing suds to slow or stop draining and spinning. Always measure and follow detergent directions for your load. To remove extra suds on a nonpay model, select Rinse & Spin. Do not add detergent. Dry spots on load after cycle High spin speeds extract more moisture than traditional top-loading washers. The high spin speeds combined with airflow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal. Incorrect or wrong Check for proper water supply. wash or rinse temperatures Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. Energy-saving controlled-wash temperatures. This washer uses cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes. Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Using too much detergent. The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level. Washer not loaded as recommended. The washer is less efficient at rinsing when load is tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Do not load above bottom of white plastic clothes guard. Use cycle designed for the fabrics being washed. Add only one or two additional garments after washer has started. Sand, pet hair, lint, etc., on load after washing Heavy deposits of sand, pet hair, lint, detergent, fabric softener, or non-chlorine bleach residues may require additional rinsing. Use PowerWash® cycle. Load is tangling Washer not loaded as recommended. See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle. Load garments in loose heaps evenly around the basket wall. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. 12