Meade 114EQ-ASTR Instruction Manual - Page 22

Meade114EQASTR 3/28/07 9:33 AM Page 22 MEADE CONSUMER SOLUTIONS If you have a question concerning your 20 telescope, call Meade Instruments Consumer Solutions Department at (800) 626-3233. Consumer Solutions Department hours are 8:00AM to 5:00PM, Pacific Time, Monday through Friday. Write or call the Meade Consumer Solutions Department first, before returning the telescope to the factory, giving full particulars as to the nature of the problem, as well as your name, address, and daytime telephone number. The great majority of servicing issues can be resolved by telephone, avoiding return of the telescope to the factory. MEADE LIMITED WARRANTY Every Telestar telescope, spotting scope, and telescope accessory is warranted by Meade Instruments Corporation ("Meade") to be free of defects in materials and workmanship for a period of ONE YEAR from the date of original purchase in the U.S.A. Meade will repair or replace a product, or part thereof, found by Meade to be defective, provided the defective part is returned to Meade, freight-prepaid, with proof of purchase. This warranty applies to the original purchaser only and is nontransferable. Meade products purchased outside North America are not included in this warranty, but are covered under separate warranties issued by Meade international distributors. RGA Number Required: Prior to the return of any product or part, a Return Goods Authorization (RGA) number must be obtained from Meade by writing, or by calling (800) 626-3233. Each returned part or product must include a written statement detailing the nature of the claimed defect, as well as the owner's name, address, and phone number. This warranty is not valid in cases where the product has been abused or mishandled, where unauthorized repairs have been attempted or performed, or where depreciation of the product is due to normal wear-and-tear. Meade specifically disclaims special, indirect, or consequential damages or lost profit which may result from a breach of this warranty. Any implied warranties which cannot be disclaimed are hereby limited to a term of one year from the date of original retail purchase. This warranty gives you specific rights. You may have other rights which vary from state to state. Meade reserves the right to change product specifications or to discontinue products without notice. This warranty supersedes all previous Meade product warranties. ©2007 MEADE INSTRUMENTS CORPORATION