Meade LS 6 inch User Manual - Page 36
Customer Service
View all Meade LS 6 inch manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 36 highlights
CUSTOMER SERVICE LS Mini SD Card for Updates and Image Storage Your LS telescope comes with a "Mini SD Card" slot located in the front edge of the fork arm. With a user supplied "Mini SD Card", or a "Micro SD Card" in a Mini Card Adapter, you can update your telescope firmware or save images made with the ECLIPS CCD. Only use SD Cards bearing the official SD logo. Each card must be properly formatted, using a PC utility or AutoStar Suite, before use in the LS. The card must be formatted with the FAT32 File System. Your LS will not power-up with an SD Card inserted in its slot unless you are updating the firmware from the card. This includes an SD Card used to store images from the ECLIPS camera. To ensure the application software boots normally, remove the SD Card before switching on the LS LightSwitch. If you observe that the LS is taking a long time to power-up, please ensure the Mini SD Card slot is empty and cycle the LS LightSwitch off and on. CUSTOMER SERVICE If you have a question concerning your LS telescope, call the Meade Instruments Customer Service Department at (800) 626-3233. Customer Service hours are 7:00 AM to 5:00 PM, Pacific Time, Monday through Friday. In the unlikely event that the LS requires factory servicing or repairs, before returning the telescope to the factory, write or call the Meade Customer Service Department to provide an explanation of the problem, as well as your name, address and daytime telephone number. The great majority of servicing issues can be resolved by telephone, avoiding return of the telescope to the factory. 36 INDEX