Motorola 3347W Quick Installation Guide - Page 1
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QuickConnect Installation Guide TM Qwest High-Speed Internet Advanced Networking / Premium Modem 1 Identify the components in your installation kit Power Cord Yellow Ethernet Cable Filters If you ordered and received adapters to connect computers to your new wireless network, you will NOT need them at this time. After completing the steps in this installation guide to connect your rst computer, then insert the installation CD into computers you want to connect to your wireless network. Modem Gray Phone Cord Wall-jack Splitter Installation CD Wireless Laptop Card USB Adapter 2 Service activation date Check the service activation date on the Installation Information sheet that came in your installation kit. Do not install Qwest High-Speed Internet prior to the listed date and time. 3 Wall-mounted telephone Do you have a wall-mounted telephone on the same line (same telephone number) as your Qwest High-Speed Internet service? If so, the wall-mounted telephone may interfere with your Internet service. You can continue this installation, but you must disconnect the wall-mounted telephone until you install a wall-mount lter. • To disconnect the wall phone, lift up and pull out. Unplug the wall-mounted telephone. • Complete steps 4 - 11 in this guide to get online. • Go online to http://www.qwest.com/internethelp/wallmount for information about receiving a complimentary wall-mount lter. • The wall-mount filter will come with instructions for connecting the wall-mount filter to the wall jack and reconnecting your wall-mounted telephone. 4 Install your filters Filters separate the voice and high-speed Interrnet signals so you can talk on the A Filter B phone and be online at the same time. Telephone Wall Jack Important: All lters must be connected before setting up your modem. Filters will: • Ensure the best Internet connection possible Telephone (or telephone device) • Prevent static on your telephone A Plug a lter into the wall jack. For each telephone or telephone device that is on the same line (same telephone number) as your Qwest High-Speed Internet service, nd the telephone wall jack and complete steps A and B. Note: If you do not have a telephone line for any of the devices below, you can skip step 4. Devices could include: • Telephones • Satellite TV receiver • Answering machine • TiVo box • Caller ID box • Dial-up modem • Fax machine • Automatic water meter B Plug the telephone cord into the lter. Test the telephone (or the device) to ensure it's working properly. Repeat steps A and B for all telephone devices that are on the same line (same telephone number) as your Qwest High-Speed Internet service. Not enough filters? You must disconnect any device that does not have a lter until you get more lters in order to complete the installation of your broadband service. To order more lters, call Qwest sales: 1 800-244-1111 (Residential) 1 800-603-6000 (Small Business) 5 Connect the power cord And check that the On/Off switch on the back of the modem is set to "On." Modem Wait for the power light on the modem to turn solid green (about one minute). The DSL light on the modem will begin blinking. 6 Connect the gray phone cord A Find the telephone wall jack that is nearest your computer. B If you plugged a lter into this jack, unplug the lter. Plug the wall-jack splitter that came in the installation kit into the wall jack. C Plug one end of the gray phone cord that came in the installation kit into the jack labeled "DSL/HPNA" on the wall-jack splitter. D Plug the other end of the gray phone cord into the jack labeled "Line" on the modem. D "Line" A C "DSL/HPNA" B Wall-jack Splitter Gray Phone Cord • The DSL light on the modem should turn solid green within about one minute • If the DSL light on the modem turns solid green, then go to step 7 • You can disregard the Internet light at this time • If the DSL light on the modem does not turn solid green, then repeat step 6 using a different telephone wall jack 7 Connect a telephone (optional) 7 "Phone" Telephone or telephone device 8 Connect one end of the yellow Ethernet cable to your computer Most computers will use this symbol for the Ethernet port Yellow Ethernet Cable 9 Connect the yellow Ethernet cable to the modem Connect the other end of the yellow Ethernet cable to any one of the four ports labeled "Ethernet" on the modem. The Ethernet light on the modem should turn green and may icker. 9 "Ethernet" 10 Insert the Installation CD Insert the blue (or orange) installation CD into your computer and follow the on-screen instructions. If the blue QuickConnect Installation CD does not automatically start, try the following. On a Windows PC: • Open My Computer • Double-click on QuickConnect (which should launch the setup.exe application) On a Mac: • Double-click on the QuickConnect icon on your desktop • Double-click on "Start" 11 Do you have a security alarm system? If you have a security alarm system that can automatically contact your security company using the same telephone line (same telephone number) as your Qwest High-Speed Internet service, then you must check that your alarm system is working properly. Call your alarm company and tell them you have installed DSL high-speed Internet service on the same line as your alarm system. 12 Turn on wireless Your modem was shipped with wireless features turned off. If you want to use your modem for a wireless connection, follow these instructions to turn on wireless. A Using the computer you connected to the modem, open your Internet browser (for example, open Internet Explorer). B Type in http://192.168.0.1 and press "Enter." C You should see the modem's con guration Web page. Click on "Wireless" on the left side of the page. D You should see the modem's "Wireless" Web page. Click the check box to "Enable Wireless." E Write the "Wireless ID (SSID)" in the box below. You will need it later when you set up other computers to work with your wireless network. F In the "Privacy" drop-down list, select "WEP - Manual." G For "Encryption Key Size #1", select "40/64 bit (10 characters)." H Write the "Encryption Key #1" into this box. I Click the "Save Changes" button. J Click the "Yes" button to restart your router and wait for the modem's con guration page to reappear. NEED HELP? Call 1 888-777-9569 Version 3347 - 3.7 Copyright ® 2008 Qwest. All rights reserved. 13 Set up computers to work with your wireless network Note: To set up wireless on a computer that is already connected to the modem using a cable, rst disconnect the cable. Using a Qwest wireless card or USB adapter Insert the QuickConnect Installation CD into the computer you want to connect and follow the on-screen instructions. The instructions will tell you when to connect the card or USB adapter and when to enter the SSID and Encryption Key you wrote in the boxes in step 12. Using a computer with its own internal wireless Use the wireless con guration software in your computer to con gure the Network Name (the SSID) and the WEP Encryption Key you wrote in the boxes in step 12.