Motorola AP 5131 User Manual - Page 1

Case Study Keells Super uses Motorola for real-time inventory of goods "Our aim is to be the most technologically advanced retail chain in the South Asian Region and offer our customers excellent customer service. With our new stockcounting system, using Motorola's MC3000 mobile computers, we have achieved effective, efficient stock reconciliation and greater time and cost savings for the company." - Nalaka Umagiliya Assistant Vice President - JKH Group Head of Business Systems - Consumer Foods and Retail Group, John Keells Holdings PLC Company Overview Keells Super is one of the largest super market chains in Sri Lanka. It is a subsidiary of John Keells Holdings PLC, a Sri Lankan blue chip conglomerate. Traditionally, it has a reputation for being the most technologically advanced supermarket chain in the country. Keells Super's many technology firsts have included integrated POS solutions, online shopping (www.keellssuper.com), intranets, Enterprise Resource Planning (SAP), Customer Relationship Management (CRM) with loyalty programs and automated SMS alerts on key performance indicators (KPIs). Customer Profile Company Keells Super - JayKay Marketing Services (Pvt) Ltd. The Challenge: Improving the effectiveness and efficiency of the stock taking and reconciliation process In a single Keells Super store, there are between 12,000 - 15,000 individual items for sale. The IT team wanted to improve both the efficiency and accuracy of the stock taking process. So they explored ways of adopting a fully automated process to replace their manual stock taking and verification process. In particular, Keells Super wanted to take advantage of mobile computing combined with Wi-Fi technology. The team worked with Crosspoint Business Solutions to help implement a new stock verification system using MC3000 mobile computers working on a Wi-Fi network, across 30 supermarket stores. In the past, Keells Super had used its entire staff for eight days to complete a single stock count. So for eight days there was a black hole on inventory when staff did not have an accurate idea of what was in the store. Staff were also spending a great deal of time actually doing the count. Location Sri Lanka Industry Grocery retail Products Motorola MC3000 mobile computers, AP-5131 access points Partner Crosspoint Business Solutions 1 CASE STUDY Keells Super