Motorola EX Getting Started Guide - Page 39

Troubleshooting, Crash recovery, Reset

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Troubleshooting we're here to help Crash recovery In the unlikely event that your phone stops responding to taps and key presses, try a quick reset. Remove the back cover and battery ("Assemble & charge" on page 4), then replace and turn on your phone as usual. Reset Reset default factory settings on your phone. Caution: This option erases all information you have entered (including contacts and calendar entries) and content you have downloaded (including pictures, videos and music files) stored in your phone's memory. After you erase the information, you cannot recover it. This option does not delete SIM card or memory card information. Find it: > Settings > Restore factory settings, then enter "1234". Troubleshooting 37

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37
Troubleshooting
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to taps and key presses, try a quick reset. Remove the
back cover and battery (“Assemble & charge” on
page 4), then replace and turn on your phone as usual.
Reset
Reset default factory settings on your phone.
Caution:
This option erases all information you have
entered (including contacts and calendar entries) and
content you have downloaded (including pictures,
videos and music files) stored in your phone's
memory. After you erase the information, you cannot
recover it. This option does not delete SIM card or
memory card information.
Find it:
>
Settings
>
Restore factory
settings
, then enter “1234”
.