Motorola I670 User Manual - Page 135

Understanding Status Messages - special code

Page 135 highlights

Understanding Status Messages You may receive status messages under certain conditions. Before contacting Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes status messages. Status Messages Message Description Number Not in Service The number that you entered is not valid. User Not Available The phone that you called is either busy, out of coverage, or turned off. Please try again later. User Not Authorized The person that you called has not purchased this service. Please Try Later This service is temporarily not available. Please try again later. Service Restricted This service was restricted by your service provider, or this service was not purchased. Service Not Available You are either out of coverage or having problems with provisioning. 126 Status Messages Message Description System Busy The system is experiencing heavy traffic. Please try again later. Service Conflict This service cannot be enabled because an incompatible service has already been turned on. Please Try Again An error occurred. Please try again. Wrong PIN You have entered an incorrect PIN number. Please Enter Special Code You have inserted a SIM card that will not work with your service provider's phone. Contact Customer Care if you believe this is a valid SIM card. Self Check Error + Number Code A fault was detected with your phone. If this error recurs, note the error code and contact Customer Care. Self Check Fail + Number Code An operational fault was detected with your phone. Note the numeric code, turn your phone off, and contact Customer Care.

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126
Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Customer Care, note
the message, numeric code, and the conditions
under which it appeared. The following table lists
and describes status messages.
Status Messages
Message Description
Number Not in
Service
The number that you entered is
not valid.
User Not Available
The phone that you called is
either busy, out of coverage, or
turned off. Please try again later.
User Not Authorized
The person that you called has
not purchased this service.
Please Try Later
This service is temporarily not
available. Please try again later.
Service Restricted
This service was restricted by
your service provider, or this
service was not purchased.
Service Not Available
You are either out of coverage or
having problems with
provisioning.
System Busy
The system is experiencing
heavy traffic. Please try again
later.
Service Conflict
This service cannot be enabled
because an incompatible service
has already been turned on.
Please Try Again
An error occurred. Please try
again.
Wrong PIN
You have entered an incorrect
PIN number.
Please Enter Special
Code
You have inserted a SIM card
that will not work with your
service provider’s phone.
Contact Customer Care if you
believe this is a valid SIM card.
Self Check Error +
Number Code
A fault was detected with your
phone. If this error recurs, note
the error code and contact
Customer Care.
Self Check Fail +
Number Code
An operational fault was
detected with your phone. Note
the numeric code, turn your
phone off, and contact Customer
Care.
Status Messages
Message Description