Motorola MD7101 User Guide - Page 47

Common Troubleshooting Steps for Your Cordless Phone, You get noise, static

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MD7101 User Guide You get noise, static, or a weak signal even when you're near the base unit • Household appliances plugged into the same circuit as the base unit can sometimes cause interference. Try moving the appliance or the base unit to another outlet. The handset does not ring when you receive a call • Make sure you have the ringer activated. (See Ringer Tone and Ringer Volume sections.) • Make sure the telephone line cord is plugged firmly into the base unit and the telephone wall jack. • Make sure the power cord is plugged into the base unit and an electrical outlet. • Move closer to the base unit. You hear other calls while using your phone • Disconnect your base unit from the telephone jack, and plug in a different telephone. If you still hear other calls, contact your local telephone company. Common Troubleshooting Steps for Your Cordless Phone If the handset or base unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed): 1. Disconnect the power to the base. 2. Disconnect the handset battery. 3. Wait a few minutes. 4. Connect power to the base unit. 5. Re-install the battery. 6. Wait approximately 60 seconds for the handset to re-establish its link with the base. 32

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MD7101 User Guide
32
You get noise, static, or a weak signal even when you're near the base unit
•
Household appliances plugged into the same circuit as the base unit can sometimes
cause interference. Try moving the appliance or the base unit to another outlet.
The handset does not ring when you receive a call
•
Make sure you have the ringer activated. (See Ringer Tone and Ringer Volume
sections.)
•
Make sure the telephone line cord is plugged firmly into the base unit and the
telephone wall jack.
•
Make
sure the power cord is plugged into the base unit and an electrical outlet.
•
Move closer to the base unit.
You hear other calls while using your phone
•
Disconnect your base unit from the telephone jack, and plug in a different telephone.
If you still hear other calls, contact your local telephone company.
Common Troubleshooting Steps for Your Cordless Phone
If the handset or base unit does not seem to be responding normally, then try putting the
handset in its base. If it does not seem to respond, do the following (in the order listed):
1.
Disconnect the power to the base.
2.
Disconnect the handset battery.
3.
Wait a few minutes.
4.
Connect power to the base unit.
5.
Re-install the battery.
6.
Wait approximately 60 seconds for the handset to re-establish its link with the base.