Motorola i897 i897 User Guide - Page 125

How to Get Warranty Service, What This Warranty Does Not Cover, Patent and Software Provisions

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How to Get Warranty Service: You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service. What This Warranty Does Not Cover: • Defects or damage resulting from use of the Product in other than its normal and customary manner. • Defects or damage from misuse, accident, water, or neglect. • Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment. • Breakage or damage to antennas unless caused directly by defects in material workmanship. • A Product subjected to unauthorized Product modifications, disassembles or repairs (including, without limitation, the audition to the Product of non-MOTOROLA supplied equipment). • Product which has had the serial number removed or made illegible. • Rechargeable batteries if: Any of the seals on the battery enclosure of cells are broken or show evidence of tampering. The damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified. • Freight costs to the repair depot. • A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with MOTOROLA'S published specifications or the local type acceptance labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA. • Scratches or other cosmetic damage to Product surfaces that does not effect the operation of the Product. • Normal and customary wear and tear. • Exclusion for defects or damage arising from use of the products in connection with non-MOTOROLA equipment. Patent and Software Provisions: MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a patent, and Motorola will pay those costs and damages finally awarded against the end user Legal and Safety 121

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Legal and Safety
121
How to Get Warranty Service:
You must provide proof of purchase (bearing the date of purchase
and Product item serial number) in order to receive warranty
service and, also, deliver or send the Product item, transportation
and insurance prepaid, to an authorized warranty service location.
Warranty service will be provided by MOTOROLA through one of
its authorized warranty service locations. If you first contact the
company which sold you the Product (e.g., dealer or
communication service provider), it can facilitate your obtaining
warranty service.
What This Warranty Does Not Cover:
•
Defects or damage resulting from use of the Product in
other than its normal and customary manner.
•
Defects or damage from misuse, accident, water, or
neglect.
•
Defects or damage from improper testing, operation,
maintenance, installation, alteration, modification, or
adjustment.
•
Breakage or damage to antennas unless caused directly by
defects in material workmanship.
•
A Product subjected to unauthorized Product
modifications, disassembles or repairs (including, without
limitation, the audition to the Product of non-MOTOROLA
supplied equipment).
•
Product which has had the serial number removed or made
illegible.
•
Rechargeable batteries if:
Any of the seals on the battery enclosure of cells are
broken or show evidence of tampering.
The damage or defect is caused by charging or using the
battery in equipment or service other than the Product for
which it is specified.
•
Freight costs to the repair depot.
•
A Product which, due to illegal or unauthorized alteration
of the software/firmware in the Product, does not function
in accordance with MOTOROLA’S published specifications
or the local type acceptance labeling in effect for the
Product at the time the Product was initially distributed
from MOTOROLA.
•
Scratches or other cosmetic damage to Product surfaces
that does not effect the operation of the Product.
•
Normal and customary wear and tear.
•
Exclusion for defects or damage arising from use of the
products in connection with non-MOTOROLA equipment.
Patent and Software Provisions:
MOTOROLA will defend, at its own expense, any suit brought
against the end user purchaser to the extent that it is based on a
claim that the Product or parts infringe a patent, and Motorola will
pay those costs and damages finally awarded against the end user