Mr. Coffee BVMC-EL1 User Manual - Page 14

TROUBLESHOOTING YOUR CAFÉ LATTE Your MR. COFFEE® Coffeemaker has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center. PROBLEM POSSIBLE CAUSE SOLUTION COFFEE IS LEAKING FROM THE APPLIANCE. The brew basket is not positioned properly. Make sure the brew basket is inserted properly. WATER IS LEAKING FROM THE APPLIANCE. Too much water was poured into the water reservoir. Pour only 1 cup of water into the reservoir and do not exceed the overfill hole located in the back of the reservoir. THE LATTE PITCHER DOES NOT FIT INTO THE BASE. The orientation of the latte pitcher is not correct. The pitcher must be secured onto the power connector with the pitcher handle facing outwards. The on/off lever is lowered blocking the entry. Make sure the on/off lever is raised into the off position to allow proper clearance for the pitcher. THE COFFEE DOES NOT DISPENSE FROM THE CHAMBER. The selector switch is lowered Lift the selector switch for to the heat/froth option. latte function. Do you still have questions? You can call us toll-free at the MR. COFFEE® Products Consumer Service Department, 1-800-MR COFFEE (1-800-672-6333) or you can visit us at www.mrcoffeelatte.com. English 13