Mr. Coffee BVMC-KG2 User Manual - Page 8
Troubleshooting Your Single Serve
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Step 3: C lose the lid, and perform a brew into the ceramic mug without adding a K-Cup® Pack. Step 4: P our the contents of the ceramic mug into the Hot Water Tank, careful the liquid will be hot, close the lid. Start a brew but power off the Brewer just after it starts to dispense and then allow it to sit for at least 30 minutes. Step 5: A fter the prescribed period of time, perform a brew without adding a K-Cup® Pack. Empty the contents of the ceramic mug into the sink, be careful as contents may be hot. Step 6: F ill the Hot Water Tank with 8 ounces of bottled water, close the water fill lid, place a cup on the Drip Tray Plate and perform a brew. Step 7: R epeat Step 6 three times using bottled water (with no K-Cup® Pack in place) to cleanse the Brewer plumbing and get rid of any residual taste from the vinegar. The Brewer is now ready for normal use again. TROUBLESHOOTING YOUR SINGLE SERVE BREWER Beyond these recommended cleaning and maintenance procedures this Brewer is not user serviceable, for service please refer to the Warranty section in this guide. PROBLEM SOLUTION Brewer does not Make sure the Power Button is pressed have power and is illuminated. Plug Brewer into an independent outlet. Check to be sure that it is plugged in securely. Plug into a different outlet. Brewer will not If Brewer is cold/frozen, wait for at least brew when used two hours for it to reach room temfor the first time perature before powering on. Brewer will not brew Check to make sure there is water in the Hot Water Tank. Brewing a partial The Exit Needle may be clogged (refer cup to page 12). Clean K-Cup® Pack Holder if necessary and rinse under faucet (refer to page 12). De-scale the Brewer (refer to page 13). If you have repeated the de-scale procedure on your Brewer two times and the Brewer is still not brewing, contact Customer Service. 14 BVMC-KG2_11ESM1.indd 15-16 15 2/1/12 2:50 PM
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