Mr. Coffee BVMC-KG5 User Manual - Page 8

Troubleshooting Your Single Serve - will not make mug size

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To de-scale the reservoir: 1. Make sure that the Brewer is unplugged. 2. Fill the reservoir with fresh, undiluted white household vinegar. 3. Allow appliance to sit overnight with the vinegar solution in the water reservoir. 4. Discard vinegar by removing the reservoir lid and turning reservoir upside down over the sink. 5. Rinse the water reservoir thoroughly with tap water by filling reservoir half full with water and then pouring the water back out into the sink, repeating this step twice. To de-scale the Brewer: Step 1: Make sure you have at least 8 ounces of undiluted white vinegar on hand. You will also need a 10 oz ceramic mug (do not use a paper cup) and access to a sink. Step 2: F ill reservoir with 8 ounces of undiluted white vinegar, place a ceramic mug on the Drip Tray Plate. Step 3: C lose the brew head and perform a brew into the ceramic mug without adding a K-Cup® pack. Step 4: S tart a brew but power off the Brewer just after it starts to dispense and then allow it to sit for at least 30 minutes. Step 5: A fter the prescribed period of time, perform a brew without adding a K-Cup® pack. Empty the contents of the ceramic mug into the sink, be careful as contents may be hot. Step 6: F ill the reservoir with 8 ounces of bottled water, close the brew head, place a cup on the Drip Tray Plate and perform a brew. Step 7: R epeat Step 6 three times using bottled water (with no K-Cup® pack in place) to clean the Brewer plumbing and get rid of any residual taste from the vinegar. The Brewer is now ready for normal use again. 14 BVMC-KG5_11ESM1.indd 15-16 TROUBLESHOOTING YOUR SINGLE SERVE BREWER Beyond these recommended cleaning and maintenance procedures this Brewer is not user serviceable, for service please refer to the Warranty section in this guide. PROBLEM SOLUTION Brewer does not Make sure the Power Button is pressed have power and is illuminated. Plug Brewer into an independent outlet. Check to be sure that it is plugged in securely. Plug into a different outlet. Brewer will not If Brewer is cold/frozen, wait for at brew when used least two hours for it to reach room for the first time temperature before powering on. Brewer will not brew Check to make sure there is water in the reservoir and the brew head is closed securely. NOTE: the Brew Now Button will flash if the brew head is open. Brewing a partial The Exit Needle may be clogged (refer cup to page 12). Clean K-Cup® pack Holder if necessary and rinse under faucet (refer to page 12). Make sure there is enough water in the reservoir to brew the selected serving size. NOTE: Serving size indicator lights will flash if the reservoir is not in place or does not have enough water to brew the selected serving size. 15 1/30/13 11:05 AM

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To de-scale the reservoir:
1.
Make sure that the Brewer is unplugged.
2.
Fill the reservoir with fresh, undiluted white household
vinegar.
3.
Allow appliance to sit overnight with the vinegar solution
in the water reservoir.
4.
Discard vinegar by removing the reservoir lid and turning
reservoir upside down over the sink.
5.
Rinse the water reservoir thoroughly with tap water by
filling reservoir half full with water and then pouring the
water back out into the sink, repeating this step twice.
To de-scale the Brewer:
Step 1:
Make sure you have at least 8 ounces of undiluted
white vinegar on hand. You will also need a 10 oz
ceramic mug (do not use a paper cup) and access
to a sink.
Step 2:
Fill reservoir with 8 ounces of undiluted white vinegar,
place a ceramic mug on the Drip Tray Plate.
Step 3:
Close the brew head and perform a brew into the
ceramic mug without adding a K-Cup
®
pack.
Step 4:
Start a brew but power off the Brewer just after it
starts to dispense and then allow it to sit for at least
30 minutes.
Step 5:
After the prescribed period of time, perform a brew
without adding a K-Cup
®
pack. Empty the contents of
the ceramic mug into the sink, be careful as contents
may be hot.
Step 6:
Fill the reservoir with 8 ounces of bottled water, close
the brew head, place a cup on the Drip Tray Plate
and perform a brew.
Step 7:
Repeat Step 6 three times using bottled water
(with no K-Cup
®
pack in place) to clean the Brewer
plumbing and get rid of any residual taste from the
vinegar. The Brewer is now ready for normal use
again.
PROBLEM
SOLUTION
Brewer does not
have power
Make sure the Power Button is pressed
and is illuminated.
Plug Brewer into an independent outlet.
Check to be sure that it is plugged in
securely.
Plug into a different outlet.
Brewer will not
brew when used
for the first time
If Brewer is cold/frozen, wait for at
least two hours for it to reach room
temperature before powering on.
Brewer will not
brew
Check to make sure there is water in the
reservoir and the brew head is closed
securely.
NOTE:
the Brew Now Button
will flash if the brew head is open.
Brewing a partial
cup
The Exit Needle may be clogged (refer
to page 12).
Clean K-Cup
®
pack
Holder if necessary
and rinse under faucet (refer to page
12).
Make sure there is enough water in the
reservoir to brew the selected serving
size.
NOTE:
Serving size indicator lights
will flash if the reservoir is not in place
or does not have enough water to brew
the selected serving size.
TROUBLESHOOTING YOUR SINGLE SERVE
BREWER
Beyond these recommended cleaning and maintenance
procedures this Brewer is not user serviceable, for service
please refer to the Warranty section in this guide.
14
15
BVMC-KG5_11ESM1.indd
15-16
1/30/13
11:05 AM