Mr. Coffee BVMC-PSTX User Manual - Page 7
Troubleshooting Your Mr. Coffee, Coffeemaker
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8. Remove and discard the paper filter used during the cleaning cycle. If a Mr. Coffee® permanent filter was used during cleaning, remove it and rinse it thoroughly before replacing it in the filter basket. 9. Begin brewing and allow the full brew cycle to complete. 10. Repeat steps 5 through 9 one more time. Your coffeemaker is now clean and ready to brew the next pot of delicious, hot coffee! Suggested Decalcifying Interval Type of Water Cleaning Frequency Soft Water Every 80 Brew Cycles Hard Water Every 40 Brew Cycles or when red light is flashing (programmable models). Water Filtration Disk Replacement Your water filtration disk will need to be replaced once a month (approx. 30 brew cycles). If the machine will not be in use for an extended period of time, rinse the water filter with running water and clean the coffeemaker before use. Cleaning the Decanter Hard water can leave a whitish stain on the decanter, and coffee may then turn this stain brown. To remove decanter stains: 1. Fill the decanter with a solution of equal parts water and vinegar and let the solution stand in the decanter for approximately 20 minutes. 2. Discard the solution, then wash and rinse the decanter. Do not use harsh abrasive cleaners that may scratch the decanter. 12 TROUBLESHOOTING YOUR MR. COFFEE® COFFEEMAKER Your MR. COFFEE® Coffeemaker has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center. PROBLEM POSSIBLE CAUSE SOLUTION THE "BREW NOW"/ON • The appliance is unplugged. • PLUG UNIT IN. LIGHT DOES NOT LIGHT UP • There's a power outage. • WAIT FOR POWER TO BE RESTORED. THE COFFEE IS • The appliance is unplugged. • PLUG UNIT IN. NOT BREWING • There's a power outage. • WAIT FOR POWER TO BE RESTORED. • Not enough water in water reservoir. • Fill water reservoir above minimum level marking. • The filter basket is not • INSERT FILTER BASKET properly inserted. CORRECTLY. • The decanter is not placed all • PLACE DECANTER CORRECTLY the way on the platform. ON platform. THE COFFEEMAKER • There are no coffee grounds • ADD THE DESIRED AMOUNT ONLY BREWS WATER in the filter basket. OF COFFEE TO THE FILTER. THE COFFEEMAKER • The coffeemaker • CLEAN COFFEEMAKER AS BREWS SLOWLY needs cleaning. DESCRIBED IN "CLEANING AND MAINTAINING" SECTION. THE FILTER BASKET • The filter basket is not • INSERT FILTER BASKET OVERFLOWS properly inserted. CORRECTLY. • The decanter is not placed • PLACE DECANTER CORRECTLY all the way on the platform. ON Platform. • Too many coffee grounds • REMOVE FILTER DISCARD GROUNDS. were placed in the filter. IF PAPER FILTER, REPLACE. IF PERMANENT FILTER, RINSE. BEGIN BREWING PROCESS AGAIN. • The decanter was removed • TURN OFF AND UNPLUG THE UNIT. from the platform for more ALLOW TO COOL. than 30 seconds. WIPE UP THE SPILL. THE COFFEE IS NOT HOT • There's a power outage. • WAIT FOR POWER TO BE RESTORED. THE COFFEE TASTES BAD • Coffee grounds other than for • USE COFFEE GROUNDS an automatic drip coffeemaker RECOMMENDED FOR AUTOMATIC were used. DRIP COFFEEMAKERS. • The ground coffee-to-water • USE CORRECT GROUND ratio was unbalanced. COFFEE-TO-WATER RATIO. • The coffeemaker needs cleaning. • CLEAN COFFEEMAKER AS DESCRIBED IN "MAINTAINING YOUR COFFEEMAKER" SECTION. THE GROUNDS ARE IN • The filter is not properly seated • SEAT FILTER PROPERLY THE COFFEE in the basket. WITHIN THE FILTER BASKET. • The filter collapsed. • REMOVE FILTER AND REPLACE. THE "BREW NOW" LED • Decanter is not placed all the way • Place decanter correctly IS FLASHING FAST on the platform. on platform. • Not enough water in • Fill the water reservoir above water reservoir. minimum level marking. Do you still have questions? You can call us toll-free at the MR. COFFEE® Consumer Service Department, 1-800-MR COFFEE (1-800-672-6333) or you can visit us at www.mrcoffee.com. 13