Mr. Coffee BVMC-SJX User Manual - Page 13

Service and Maintenance Replacement Parts Replacement parts can be purchased through your local retailer, online at www.mrcoffee.com, or by calling our service centers for information on where you can find a store that carries replacement parts. For better tasting coffee, we recommend that you use MR. COFFEE® brand replacement parts. • Coffee Filters -This coffeemaker uses 10-12 cup basket-style paper filter or a MR. COFFEE® brand permanent filter. • Water Filtration - Use MR. COFFEE® water filtration replacement disks for best results. • Decanters - This coffeemaker uses the 12-Cup, Black, Replacement Decanter - PLD12 or 12-Cup, White, Replacement Decanter - PLD13, depending in the model and color. (Coffeemakers extras such as water filtration and permanent filters may not be included in all models) Repairs If your coffeemaker requires service, do not return it to the store where you purchased it. All repairs and replacements must be made by Sunbeam or an authorized Sunbeam Service Center. If you live in the U.S. or Canada, please call us at the following toll-free telephone numbers to find the location of the nearest authorized service center: U.S. 1-800-MR COFFEE (1-800-672-6333) Canada 1-800-667-8623 You may also visit our website at www.mrcoffee.com 24 BVMC-SJX_12ESM1.indd 25-26 To assist us in serving you, please have the coffeemaker model number and date of purchase available when you call. The model number is stamped on the bottom metal plate of the coffeemaker. We welcome your questions, comments or suggestions. In all your communications, please include your complete name, address and telephone number and a description of the problem. 25 10/8/12 4:15 PM