Mr. Coffee DR User Manual - Page 6

Troubleshooting Your Coffeemaker - drip

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Suggested Decalcifying Interval Type of Water Cleaning Frequency Soft Water Every 80 Brew Cycles Hard Water Every 40 Brew Cycles Cleaning the Decanter Hard water can leave a whitish stain on the decanter, and coffee may then turn this stain brown. To remove decanter stains: 1. Fill the decanter with a solution of equal parts water and vinegar and let the solution stand in the decanter for approximately 20 minutes. 2. Discard the solution, then wash and rinse the decanter. Do not use harsh abrasive cleaners that may scratch the decanter, scratches may cause the decanter to break. 10 TROUBLESHOOTING YOUR COFFEEMAKER Your MR. COFFEE® Coffeemaker has been carefully designed to give you many years of troublefree service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center. PROBLEM THE ON LIGHT DOES NOT LIGHT UP THE COFFEE IS NOT BREWING THE COFFEEMAKER ONLY BREWS WATER THE COFFEEMAKER BREWS SLOWLY THE FILTER BASKET OVERFLOWS THE COFFEE IS NOT HOT THE COFFEE TASTES BAD THE GROUNDS ARE IN THE COFFEE POSSIBLE CAUSE The appliance is unplugged. SOLUTION PLUG UNIT IN. There's a power outage. The appliance is unplugged. WAIT FOR POWER TO BE RESTORED. PLUG UNIT IN. There's a power outage. The water reservoir is empty. The filter basket is not properly inserted. The decanter is not placed all the way in on the warming plate. There are no coffee grounds in the filter basket. The coffeemaker needs cleaning. The filter basket is not properly inserted. The decanter is not placed all the way in on the warming plate. The decanter lid is not on decanter. Too many coffee grounds were placed in the filter. The decanter was removed from the warming plate for more than 30 seconds. There's a power outage. WAIT FOR POWER TO BE RESTORED. CHECK THE WATER WINDOWS. INSERT FILTER BASKET CORRECTLY. PLACE DECANTER CORRECTLY ON WARMER PLATE. ADD THE DESIRED AMOUNT OF COFFEE. CLEAN COFFEEMAKER SLOWLY AS DESCRIBED IN "CLEANING AND MAINTAINING" SECTION. INSERT FILTER BASKET CORRECTLY. PLACE DECANTER CORRECTLY ON WARMING PLATE. PLACE LID ON THE DECANTER. REMOVE FILTER, DISCARD GROUNDS. IF PAPER FILTER, REPLACE. IF PERMANENT FILTER, RINSE. BEGIN BREWING PROCESS AGAIN. TURN OFF AND UNPLUG THE UNIT. ALLOW TO COOL. WIPE UP THE SPILL. DO NOT SET HOT DECANTER BACK ON ON THE WET WARMING PLATE OR IT MIGHT CRACK. WAIT FOR POWER TO BE RESTORED. Auto SHUT-OFF has been activated. (DRX4/DRX5 only) Coffee grounds other than for an automatic drip coffeemaker were used. The ground coffee-to-water ratio was unbalanced. The coffeemaker needs cleaning. The filter is not properly seated in the basket. The filter collapsed. FOR BEST RESULTS, BREW A FRESH POT OF COFFEE. USE COFFEE GRIND RECOMMENDED FOR AUTOMATIC DRIP COFFEEMAKERS. USE CORRECT GROUND COFFEE-TO-WATER RATIO. CLEAN COFFEEMAKER AS DESCRIBED IN "CLEANING AND MAINTAINING YOUR COFFEEMAKER" SECTION. SEAT FILTER PROPERLY WITHIN THE FILTER BASKET. REMOVE FILTER AND REPLACE. Do you still have questions? You can call us toll-free at the MR. COFFEE® Consumer Service Department, 1-800-MR COFFEE (1-800-672-6333) or you can visit us at www.mrcoffee.com. 11

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Suggested Decalcifying Interval
Type of Water
Cleaning Frequency
Soft Water
Every 80 Brew Cycles
Hard Water
Every 40 Brew Cycles
Cleaning the Decanter
Hard water can leave a whitish stain on the decanter, and coffee may then turn this stain brown.
To remove decanter stains:
1.
Fill the decanter with a solution of equal parts water and vinegar and let the solution stand in
the decanter for approximately 20 minutes.
2.
Discard the solution, then wash and rinse the decanter.
Do not use harsh abrasive cleaners that may scratch the decanter, scratches may cause the decanter
to break.
10
11
TROUBLESHOOTING YOUR COFFEEMAKER
Your MR. COFFEE® Coffeemaker has been carefully designed to give you many years of trouble-
free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please
review the following potential problems and try the steps recommended BEFORE you call an
Authorized Sunbeam Service Center.
PROBLEM
POSSIBLE CAUSE
SOLUTION
THE ON LIGHT
The appliance is unplugged.
PLUG UNIT IN.
DOES NOT LIGHT UP
There’s a power outage.
WAIT FOR POWER TO BE RESTORED.
THE COFFEE IS
The appliance is unplugged.
PLUG UNIT IN.
NOT BREWING
There’s a power outage.
WAIT FOR POWER TO BE RESTORED.
The water reservoir is empty.
CHECK THE WATER WINDOWS.
The filter basket is not
INSERT FILTER BASKET CORRECTLY.
properly inserted.
The decanter is not placed all the
PLACE DECANTER CORRECTLY ON
way in on the warming plate.
WARMER PLATE.
THE COFFEEMAKER
There are no coffee grounds in
ADD THE DESIRED AMOUNT
ONLY BREWS WATER
the filter basket.
OF COFFEE.
THE COFFEEMAKER
The coffeemaker needs cleaning.
CLEAN COFFEEMAKER SLOWLY
BREWS SLOWLY
AS DESCRIBED IN “CLEANING
AND MAINTAINING” SECTION.
THE FILTER BASKET
The filter basket is not
INSERT FILTER BASKET CORRECTLY.
OVERFLOWS
properly inserted.
The decanter is not placed
PLACE DECANTER CORRECTLY
all the way in on the warming plate.
ON WARMING PLATE.
The decanter lid is not on decanter.
PLACE LID ON THE DECANTER.
Too many coffee grounds were
REMOVE FILTER, DISCARD GROUNDS.
placed in the filter.
IF PAPER FILTER, REPLACE.
IF PERMANENT FILTER, RINSE.
BEGIN BREWING PROCESS AGAIN.
The decanter was removed from
TURN OFF AND UNPLUG THE UNIT.
the warming plate for more than
ALLOW TO COOL. WIPE UP THE
30 seconds.
SPILL. DO NOT SET HOT DECANTER
BACK ON ON THE WET WARMING
PLATE OR IT MIGHT CRACK.
THE COFFEE IS
There’s a power outage.
WAIT FOR POWER TO BE RESTORED.
NOT HOT
Auto SHUT-OFF has been activated.
FOR BEST RESULTS, BREW A FRESH
(DRX4/DRX5 only)
POT OF COFFEE.
THE COFFEE
Coffee grounds other than for an
USE COFFEE GRIND RECOMMENDED
TASTES BAD
automatic drip coffeemaker were
FOR AUTOMATIC DRIP
used.
COFFEEMAKERS.
The ground coffee-to-water ratio
USE CORRECT GROUND
was unbalanced.
COFFEE-TO-WATER RATIO.
The coffeemaker needs cleaning.
CLEAN COFFEEMAKER AS DESCRIBED
IN “CLEANING AND MAINTAINING
YOUR COFFEEMAKER” SECTION.
THE GROUNDS ARE
The filter is not properly seated
SEAT FILTER PROPERLY WITHIN
IN THE COFFEE
in the basket.
THE FILTER BASKET.
The filter collapsed.
REMOVE FILTER AND REPLACE.
Do you still have questions? You can call us toll-free at the MR. COFFEE® Consumer Service Department,
1-800-MR COFFEE (1-800-672-6333)
or you can visit us at www.mrcoffee.com.