Mr. Coffee FTX41 User Manual - Page 10

15-0906-797_FT_InstrMan_v5.qx 12/1/06 10:22 AM Page 18 TROUBLESHOOTING YOUR MR. COFFEE® COFFEEMAKER Your MR. COFFEE® Coffeemaker has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center. PROBLEM POSSIBLE CAUSE SOLUTION THE "BREW NOW"/ON LIGHT DOES NOT LIGHT UP • The appliance is unplugged. • There's a power outage. • PLUG UNIT IN. • WAIT FOR POWER TO BE RESTORED. THE COFFEE IS NOT BREWING • The appliance is unplugged. • There's a power outage. • The water reservoir is empty. • The filter basket is not properly inserted. • The decanter is not placed all the way on the warmer plate. • PLUG UNIT IN. • WAIT FOR POWER TO BE RESTORED. • CHECK THE WATER WINDOWS. • INSERT FILTER BASKET CORRECTLY. • PLACE DECANTER CORRECTLY ON WARMER PLATE. THE COFFEEMAKER ONLY BREWS WATER • There are no coffee grounds in the filter basket. • ADD THE DESIRED AMOUNT OF COFFEE TO THE FILTER. THE COFFEEMAKER BREWS SLOWLY • The coffeemaker needs cleaning. • CLEAN COFFEEMAKER AS DESCRIBED IN "CLEANING AND MAINTAINING" SECTION. THE FILTER BASKET OVERFLOWS • The filter basket is not properly inserted. • The decanter is not placed all the way on the warmer plate. • The decanter lid is not on decanter. • Too many coffee grounds were placed in the filter. • The decanter was removed from the warmer plate for more than 30 seconds. • INSERT FILTER BASKET CORRECTLY. • PLACE DECANTER CORRECTLY ON WARMER PLATE. • PLACE LID ON THE DECANTER. • REMOVE FILTER DISCARD GROUNDS. IF PAPER FILTER, REPLACE. IF PERMANENT FILTER, RINSE. BEGIN BREWING PROCESS AGAIN. • TURN OFF AND UNPLUG THE UNIT. ALLOW TO COOL. WIPE UP THE SPILL. DO NOT SET HOT DECANTER BACK ON THE WET WARMER PLATE OR IT MIGHT CRACK. 18 TROUBLESHOOTING YOUR MR. COFFEE® COFFEEMAKER PROBLEM POSSIBLE CAUSE SOLUTION THE COFFEE IS NOT HOT • There's a power outage. • Auto SHUT-OFF has been activated. • WAIT FOR POWER TO BE RESTORED. • FOR BEST RESULTS, BREW A FRESH POT OF COFFEE. THE COFFEE TASTES BAD • Coffee grounds other than for an automatic drip coffeemaker were used. • The ground coffee-to-water ratio was unbalanced. • The coffeemaker needs cleaning. • USE COFFEE GROUNDS RECOMMENDED FOR AUTOMATIC DRIP COFFEEMAKERS. • USE CORRECT GROUND COFFEE-TO-WATER RATIO. • CLEAN COFFEEMAKER AS DESCRIBED IN "MAINTAINING YOUR COFFEEMAKER" SECTION. THE GROUNDS ARE IN THE COFFEE • The filter is not properly seated in the basket. • The filter collapsed. • SEAT FILTER PROPERLY WITHIN THE FILTER BASKET. • REMOVE FILTER AND REPLACE. Do you still have questions? You can call us toll-free at the MR. COFFEE® Consumer Service Department, 1-800-MR COFFEE (1-800-672-6333) or you can visit us at www.mrcoffee.com. 19