Mr. Coffee MRX36 User Manual - Page 19
Problem, Possible Cause, Solution
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TROUBLESHOOTING YOUR MR. COFFEE® COFFEEMAKER Your MR. COFFEE® Coffeemaker has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center. PROBLEM POSSIBLE CAUSE SOLUTION THE "BREW NOW" LIGHT DOES NOT LIGHT UP • The appliance is unplugged. • There's a power outage. • PLUG UNIT IN. • WAIT FOR POWER TO BE RESTORED. THE COFFEE IS NOT BREWING • The appliance is unplugged. • There's a power outage. • The water reservoir is empty. • The filter basket is not properly inserted. • The decanter is not placed all the way on the warming plate. • PLUG UNIT IN. • WAIT FOR POWER TO BE RESTORED. • CHECK THE WATER WINDOW. • INSERT FILTER BASKET CORRECTLY. • PLACE DECANTER CORRECTLY ON WARMING PLATE. THE COFFEEMAKER ONLY BREWS WATER • There are no coffee grounds • ADD THE DESIRED in the filter basket. AMOUNT OF COFFEE TO THE FILTER. THE COFFEEMAKER • The coffeemaker needs cleaning. • CLEAN COFFEEMAKER BREWS SLOWLY AS DESCRIBED IN "CLEANING AND MAINTAINING" SECTION. THE FILTER BASKET • The filter basket is not • INSERT FILTER BASKET OVERFLOWS properly inserted. CORRECTLY. • The decanter is not • PLACE DECANTER placed all the way on CORRECTLY ON the warming plate. WARMING PLATE. • The decanter lid is • PLACE LID ON THE not on decanter. DECANTER. • Too many coffee grounds • REMOVE FILTER AND were placed in the filter. DISCARD GROUNDS. IF PAPER FILTER, REPLACE. IF PERMANENT FILTER, RINSE. BEGIN BREWING PROCESS AGAIN. • The decanter was removed from • TURN OFF AND UNPLUG the warming plate for more than THE UNIT. ALLOW TO 30 seconds. COOL. WIPE UP THE SPILL. DO NOT SET HOT DECANTER BACK ON THE WET WARMING PLATE OR IT MIGHT CRACK. • Too much or too fine decaffienated • Set "Brew Strength" ground coffee was placed selector to strong to in the filter. 18 slow brew cycle down.