NEC NP-P525UL User Manual English - Page 163
Troubleshooting, Common Problems & Solutions
View all NEC NP-P525UL manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 163 highlights
9. Appendix 9-8. Troubleshooting This section helps you resolve problems you may encounter while setting up or using the projector. Common Problems & Solutions Problem Does not turn on or shut down Will turn off No picture Picture suddenly becomes dark Check These Items • Check that the power cord is plugged in and that the power button on the projector cabinet or the remote control is on. (→ pages 16, 18) • Check to see if the projector has overheated. If there is insufficient ventilation around the projector or if the room where you are presenting is particularly warm, move the projector to a cooler location. • The light module may fail to light. Wait a full minute and then turn on the power again. • Set [FAN MODE] to [HIGH ALTITUDE] when using the projector at altitudes approximately 5500 feet/1600 meters or higher. Using the projector at altitudes approximately 5500 feet/1600 meters or higher without setting to [HIGH ALTITUDE] can cause the projector to overheat and the projector could shut down. If this happens, wait a couple minutes and turn on the projector. (→ page 77) If you turn on the projector immediately after the light module is turned off, the fans run without displaying an image for some time and then the projector will display the image.Wait for a moment. • In case it's hard to think the trouble is not caused on the above mentioned conditions, unplug the power cord from the outlet. Then wait 5 minutes before plugging it in again. (→ page 33) • Ensure that the [OFF TIMER] or [AUTO POWER OFF] is off. (→ page 68, 81) • Check if the appropriate input is selected. (→ page 20) If there is still no picture, press the SOURCE button or one of the source buttons again. • Ensure your cables are connected properly. • Use menus to adjust the brightness and contrast. (→ page 61) • Check that the AV-MUTE (image off) buttons are not pressed. • Reset the settings or adjustments to factory preset levels using the [RESET] in the Menu. (→ page 85) • Enter your registered keyword if the Security function is enabled. (→ page 45) • If the HDMI 1 IN or the HDMI 2 IN signal cannot be displayed, try the following. - Reinstall your driver for the graphics card built in your computer, or use the updated driver. For reinstalling or updating your driver, refer to the user guide accompanied with your computer or graphics card, or contact the support center for your computer manufacturer. Install the updated driver or OS on your own responsibility. We are not liable for any trouble and failure caused by this installation. • Signals may not be supported depending on the HDBaseT transmission device. IR and RS-232C cannot be used in certain cases as well. • Be sure to connect the projector and notebook PC while the projector is in standby mode and before turning on the power to the notebook PC. In most cases the output signal from the notebook PC is not turned on unless connected to the projector before being powered up. * If the screen goes blank while using your remote control, it may be the result of the computer's screen-saver or power management software. • See also the page 144. • Check if the projector is in the Forced ECO mode because of too high ambient temperature. 142