Nady DB-2 Manual - Page 2

Service Information In the U.S. If you are experiencing operational problems with your system, please refer to the Support page at www.nady.com for assistance. Should your wireless system require service, please contact the Nady Service Department at (510) 652-2411 to obtain a Return Authorization (R/A) Number and service quote (if out of warranty). Make sure the R/A Number is clearly marked on the outside of the package that you are returning. If your unit is out of warranty, please enclose a cashier's check or money order (or pay by credit card) per instructions by the Nady Service Department. Ship your unit prepaid to: Nady Systems, Service Department, 6701 Shellmound Street, Emeryville, CA 94608. Include a brief description of the problem you are experiencing. For service of a unit under warranty, please follow the instructions in the following section. Outside the U.S. For service or warranty matters please contact the Nady distributor in your country through the dealer/store from which you purchased this product. Do not attempt to service this unit yourself as it can be dangerous and will also void the warranty. One Year Warranty Nady Systems, Inc. warrants to the original consumer purchaser (U.S.A. only) that your unit is free from any defects in material or workmanship for a period of one year from the date of purchase. If any such defect is discovered within the warranty period, Nady Systems, Inc. will repair or replace the unit free of charge, subject to verification of the defect or malfunction upon delivery or shipping prepaid to Nady Systems. Important: Please do not return our product to the store where it was purchased. Nady Systems, Inc. accepts the responsibility of keeping you a satisfied customer. This warranty does not apply to defects or physical damage resulting from abuse, neglect, accident, improper repair, alteration, or unreasonable use of the unit resulting in cracked or broken cases or parts, or units damaged by excessive heat. This warranty does not cover finish or appearance items nor items damaged in shipment en route to Nady Systems Inc. for repair. You must include proof of date and place of purchase (i.e. photocopy of your bill of sale) or we cannot be responsible for repairs or replacement. If factory service is required, you must contact our Service Department at 510/652-2411 for a return authorization (RA) number. Make sure the RA number is clearly marked on the outside of the package. Nady Systems, Inc. will not repair nor be held responsible for any units sent without proper identification and return address or RA number clearly marked on the package. For service, ship units prepaid to: Nady Systems, Inc., Service Department, 6701 Shellmound St., Emeryville, CA 94608. 6701 Shellmound Street | Emeryville, CA USA 94608 T 510.652.2411 | F 510.652.5075 | www.nady.com