Netgear DG834G DG834Gv3 Setup Manual - Page 23
ADSL Internet LED Off, Obtaining an Internet IP Address
UPC - 606449029918
View all Netgear DG834G manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 23 highlights
Wireless ADSL Modem Router Setup Manual ADSL Internet LED Off If the ADSL Internet LED is off, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being careful to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones. If disconnecting telephones does not result in a green ADSL Internet LED the problem may be one of the following: • Check that the telephone company has made the connection to your line and tested it. • Verify that you are connected to the correct telephone line. If you have more than one phone line, be sure that you are connected to the line with the ADSL service. It may be necessary to use a swapper if you ADSL signal is on pins 1 and 4 of the RJ-11 jack. The Wireless ADSL Modem Router uses pins 2 and 3. Obtaining an Internet IP Address If your wireless ADSL modem router is unable to access the internet, and your Internet LED is green or blinking green, you should determine whether the wireless ADSL modem router is able to obtain a Internet IP address from the ISP. Unless you have been assigned a static IP address, your wireless ADSL modem router must request an IP address from the ISP. You can determine whether the request was successful using the browser interface. To check the Internet IP address from the browser interface: 1. Launch your browser and select an external site such as http://www.netgear.com. 2. Access the Main Menu of the wireless ADSL modem router's configuration at http://192.168.0.1. 3. Under the Maintenance heading check that an IP address is shown for the Internet Port. If 0.0.0.0 is shown, your wireless ADSL modem router has not obtained an IP address from your ISP. If your router is unable to obtain an IP address from the ISP, the problem may be one of the following: • Your ISP may require a Multiplexing Method or Virtual Path Identifier/Virtual Channel Identifier parameter. Verify with your ISP the Multiplexing Method and parameter value, and update the router's ADSL Settings accordingly. Troubleshooting 2-5 v1.1, 2006-2