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Netgear LBR20 User Manual - Page 7

Troubleshooting, Supplemental Information

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4G LTE WiFi Orbi Router Model LBR20 View satellites connected to the network 137 Edit satellite information that displays on the Attached Devices page 138 Enable or disable daisy-chain topology 138 Set up an Ethernet backhaul connection 139 Manage the Orbi Outdoor Satellite LED lighting 141 Enable the Sync button 141 Turn the satellite LED lighting on or off 142 Set LED lighting brightness 143 Schedule when to turn on LED lighting 143 Chapter 12 Troubleshooting Quick tips 146 Quick tips for mobile broadband troubleshooting 146 Check the signal strength of the mobile broadband connection 146 Sequence to restart your wired network 147 WiFi settings 147 Network settings 147 Troubleshoot the mobile broadband Internet connection.........147 The router and satellite do not sync 148 You cannot access the Internet 150 You cannot log in to the router 151 Troubleshoot Internet browsing 151 Troubleshoot PPPoE 152 Troubleshoot WiFi connectivity 153 Troubleshoot your network using the ping utility 153 Test the LAN path to your router 153 Test the path from your computer to a remote device...........154 Chapter 13 Supplemental Information Factory settings for Orbi router model LBR20 157 Technical specifications for Orbi router model LBR20 159 7

Section	Page
Contents	3
1. Overview	8
Orbi router LED behavior	9
Connect your router to a mobile broadband network	10
Download the NETGEAR Orbi app	11
Optional: Connect your router to a wired modem	11
2. Connect to Your Network and Access the Router	13
Connect to the Orbi network	14
WiFi network	14
Wired connection	14
WiFi connection using WPS	15
Router label	15
Types of logins	15
Use a web browser to access the router	16
Use the automatic Internet setup option	16
Log in to the Orbi router web interface	17
Change the language	18
3. Manage the Mobile Broadband Connection	19
Internet connection over mobile broadband	20
Orbi features that do not apply to a mobile broadband connection	20
Use the Setup Wizard to detect the mobile broadband Internet connection	21
Set up automatic failover	21
Change the Internet connection mode to wired Internet only or mobile broadband only	22
Change the LTE provider’s access point name	23
Change the mobile broadband network mode	24
Configure the mobile broadband PDP, authentication method, and credentials	25
Enter the PIN or PUK	26
Change the roaming setting	27
4. Specify the Wired Internet Settings	29
Use the Setup Wizard	30
Manually set up the Internet connection	30
Specify an Internet connection without a login	30
Specify an Internet connection that uses a login	32
Manage an IPv6 Internet connection	34
Requirements for entering IPv6 addresses	34
Specify IPv6 Internet connections	34
Use auto detection for an IPv6 Internet connection	35
Use auto configuration for an IPv6 Internet connection	36
Set up an IPv6 6to4 tunnel Internet connection	38
Set up an IPv6 6rd tunnel Internet connection	39
Set up an IPv6 pass-through Internet connection	41
Set up an IPv6 fixed Internet connection	42
Set up an IPv6 DHCP Internet connection	43
Set up an IPv6 PPPoE Internet connection	45
Change the MTU size	47
5. Control Access to the Internet	49
Enable Circle smart parental controls	50
Enable Circle smart parental controls using the Orbi router web interface	50
Enable Circle smart parental controls using the Orbi app	51
Activate and manage NETGEAR Armor using the Orbi app	52
Allow or block access to your network	52
Use keywords to block Internet sites	53
Delete keywords that are used to block Internet sites	55
Avoid blocking on a trusted computer	55
Block services from the Internet	56
Schedule when to block Internet sites and services	57
Set up security event email notifications	58
6. Optimize Performance	60
Check your Internet bandwidth	61
Enable or disable WiFi Multimedia Quality of Service	61
Improve network connections with Universal Plug and Play	62
Enable or disable implicit beamforming	63
Enable or disable MU-MIMO	64
Enable or disable fast roaming	65
7. Specify Network Settings	66
Change the function of the WAN/LAN1 port	67
View or change WAN settings	67
Change the LAN TCP/IP settings	69
Manage Dynamic DNS	70
Set up a new Dynamic DNS account	71
Specify a DNS account that you already created	72
Change the Dynamic DNS settings	73
Set up a default DMZ server	73
Change the router’s device name	74
Use the router as a DHCP server	75
Disable the DHCP server feature in the router	76
Manage reserved LAN IP addresses	77
Reserve an IP address	77
Edit a reserved IP address	78
Delete a reserved IP address entry	78
Manage custom static routes	79
Set up a static route	79
Edit a static route	80
Delete a static route	81
Specify basic WiFi settings	82
Change the WiFi password or security level	83
Set up a guest WiFi network	84
View or change advanced WiFi settings	85
Use the router as a WiFi access point only	86
Set up router mode	87
Set up a bridge for a port group or VLAN tag group	88
Set up a bridge for a port group	88
Set up a bridge for a VLAN tag group	89
8. Manage Your Network	91
Update the firmware on the router	92
Check for firmware updates	92
Manually update the router firmware	93
Check for LTE module firmware updates	94
Manually update the router LTE module firmware	95
Change the admin password	95
Enable admin password reset	96
Reset the admin password	97
View router status and usage information	98
Check the mobile broadband Internet connection status	98
Check the wired Internet connection status	100
Display Internet port statistics	101
View and manage logs of router activity	102
View devices connected to the network	103
Edit device information on the Attached Devices page	104
Monitor Internet traffic	105
Set your time zone, adjust for daylight saving time, or change the NTP server	106
Manage the router configuration file	107
Back up settings	107
Restore configuration settings	108
Erase the current configuration settings	108
Manage remote access	109
Set up remote management	109
Use remote access	110
9. Use VPN to Access Your Network	111
Set up a VPN connection	112
Specify VPN service in the router	112
Install OpenVPN software	113
Install OpenVPN software on your Windows-based computer	113
Install OpenVPN software on your Mac computer	116
Install OpenVPN software on an iOS device	117
Install OpenVPN software on an Android device	117
Use a VPN tunnel on your Windows-based computer	118
Use VPN to access your Internet service at home	120
Set up VPN client Internet access in the router	120
Block VPN client Internet access in the router	121
Use a VPN tunnel to access your Internet service at home	121
10. Customize Internet Traffic Rules for Ports	122
Manage port forwarding to a local server	123
Set up port forwarding to a local server	123
Add a custom port forwarding service	124
Edit a port forwarding service	125
Delete a port forwarding entry	126
Application example: Make a local web server public	126
How the router implements the port forwarding rule	127
Manage port triggering	127
Add a port triggering service	128
Disable port triggering or change the time-out period	129
Application example: Port triggering for Internet Relay Chat	130
11. Set Up and Manage an Optional Orbi Satellite	131
Orbi AC satellite LED behavior	132
Place your satellite	132
Sync an add-on satellite	133
Log in to your router and add a satellite to your network	133
Manually update satellite firmware	134
Generate a new backhaul password	135
View satellite status	136
View satellites connected to the network or edit satellite information	137
View satellites connected to the network	137
Edit satellite information that displays on the Attached Devices page	138
Enable or disable daisy-chain topology	138
Set up an Ethernet backhaul connection	139
Manage the Orbi Outdoor Satellite LED lighting	141
Enable the Sync button	141
Turn the satellite LED lighting on or off	142
Set LED lighting brightness	143
Schedule when to turn on LED lighting	143
12. Troubleshooting	145
Quick tips	146
Quick tips for mobile broadband troubleshooting	146
Check the signal strength of the mobile broadband connection	146
Sequence to restart your wired network	147
WiFi settings	147
Network settings	147
Troubleshoot the mobile broadband Internet connection	147
The router and satellite do not sync	148
You cannot access the Internet	150
You cannot log in to the router	151
Troubleshoot Internet browsing	151
Troubleshoot PPPoE	152
Troubleshoot WiFi connectivity	153
Troubleshoot your network using the ping utility	153
Test the LAN path to your router	153
Test the path from your computer to a remote device	154
13. Supplemental Information	156
Factory settings for Orbi router model LBR20	157

Match case Limit results 1 per page

View satellites connected to the network

.................................

137

Edit satellite information that displays on the Attached Devices

page

..............................................................................................

138

Enable or disable daisy-chain topology

........................................

138

Set up an Ethernet backhaul connection

......................................

139

Manage the Orbi Outdoor Satellite LED lighting

........................

141

Enable the Sync button

...............................................................

141

Turn the satellite LED lighting on or off

....................................

142

Set LED lighting brightness

........................................................

143

Schedule when to turn on LED lighting

....................................

143

Chapter 12 Troubleshooting

Quick tips

...........................................................................................

146

Quick tips for mobile broadband troubleshooting

.................

146

Check the signal strength of the mobile broadband

connection

....................................................................................

146

Sequence to restart your wired network

..................................

147

WiFi settings

.................................................................................

147

Network settings

..........................................................................

147

Troubleshoot the mobile broadband Internet connection

.........

147

The router and satellite do not sync

..............................................

148

You cannot access the Internet

.......................................................

150

You cannot log in to the router

.......................................................

151

Troubleshoot Internet browsing

.....................................................

151

Troubleshoot PPPoE

........................................................................

152

Troubleshoot WiFi connectivity

......................................................

153

Troubleshoot your network using the ping utility

........................

153

Test the LAN path to your router

...............................................

153

Test the path from your computer to a remote device

...........

154

Chapter 13 Supplemental Information

Factory settings for Orbi router model LBR20

..............................

157

Technical specifications for Orbi router model LBR20

................

159

4G LTE WiFi Orbi Router Model LBR20