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About the device user interface and NETGEAR Insight

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BE18400 Tri-Band PoE 10G/Multi-Gigabit Insight Managed WiFi 7 Access Point Model WBE750 About the device user interface and NETGEAR Insight This user manual describes the device user interface (UI), which you use if the AP functions as a standalone access point. For information about NETGEAR Insight subscriptions, visit netgear.com/business/services/insight/ and kb.netgear.com/000061848. This manual does not describe NETGEAR Insight procedures, which are documented in the NETGEAR knowledge base. For knowledge base articles about NETGEAR Insight, visit kb.netgear.com/000044338/. If you install the AP as a NETGEAR Insight managed device, the settings for features that you can manage through the Insight Cloud Portal and Insight app are masked out in the device UI. However, using the device UI, you can still manage the settings for certain features that might not yet be supported in Insight. Introduction 10 User Manual

Section	Page
Contents	3
1. Introduction	8
Additional documentation	9
How to manage the AP	9
About the device user interface and NETGEAR Insight	10
2. Hardware Overview	11
Unpack the AP	12
Top panel LED	12
Hardware interfaces	14
Product label	15
Safety instructions and warnings for an indoor access point	15
3. Install the AP in Your Network and Access It for Initial Configuration	18
Position your AP for best performance	19
Set up and connect the AP to your network	20
Connect to the AP for initial configuration	22
Connect over the Internet using the NETGEAR Insight Cloud Portal	22
Connect over WiFi using the NETGEAR Insight app	25
Connect over WiFi to the device UI for initial configuration	27
Connect over the LAN to the device UI for initial configuration	31
Configure the AP offline using a directly connected computer	35
Log in to the AP after initial setup	38
What to do if you get a browser security warning	39
4. Install the AP in an Insight Instant Mesh WiFi Network	40
What are a root and a node?	42
What is an Insight Instant Mesh WiFi network?	43
Requirements for placing a node in an Insight Instant Mesh WiFi network	44
Access the Cloud Portal to set up or manage an Insight Instant Mesh WiFi network	44
Connect the AP as a node to a root using the Cloud Portal	45
Install the Insight app to manage an Insight Instant Mesh WiFi network	47
Connect the AP as a node to a root using the Insight app	48
5. Manage the Basic WiFi Features for a WiFi network	51
Set up an open or secure WiFi network	52
Display or change the settings of a WiFi network	59
Remove a WiFi network	61
Hide or broadcast the SSID for a WiFi network	61
Change the VLAN ID for a WiFi network	63
Change the authentication and encryption for a WiFi network	64
Enable or disable PMF for a WiFi network	68
Set up Multi PSK for a WiFi network	69
Disable or enable a WiFi network or set up a WiFi activity schedule	71
Enable or disable band steering	73
6. Manage the Basic Radio Features	75
Manage the basic WiFi settings for the radios	76
Turn a radio on or off	79
Change the WiFi mode for a radio	80
Change the channel width for a radio	82
Change the guard interval for a radio	84
Change the output power for a radio	85
Change the channel for a radio	86
Manage Quality of Service for a WiFi radio	87
7. Set Up and Manage a Captive Portal	89
Set up a click-through captive portal for a WiFi network	90
Set up an external captive portal for a WiFi network	91
8. Manage Access and Security	94
Manage user accounts	95
Add a user account	95
Change the time-out period for a user session	96
Change the settings for a user account	97
Remove a user account	98
Set up RADIUS servers	99
Manage neighbor AP detection	100
Enable neighbor access point detection and move access points to the Known AP List	101
Import an existing neighbor access point list in the Known AP List	102
Manage local MAC access control lists	104
Manually set up a MAC access control list	105
Import an existing MAC access control list	107
Enable L2 security	110
9. Manage the Local Area Network and IP Settings	111
Disable the DHCP client and set a fixed IP address	112
Enable the DHCP client	113
Set the 802.1Q VLAN and management VLAN	114
Set an existing domain name	115
Enable or disable Spanning Tree Protocol	116
Enable or disable the network integrity check function	117
Enable or disable IGMP snooping	118
Enable or disable the hardware assisted datapath	119
Enable or disable Ethernet LLDP	120
Enable or disable UPnP	121
Manage the multicast DNS gateway	122
Enable the multicast DNS gateway and add a policy	123
Change or remove a multicast DNS policy	124
10. Manage and Maintain the AP	126
Change the management mode to NETGEAR Insight or Web-browser	127
Change the country or region of operation	128
Change the admin user account password	130
Change the system name	131
Specify a custom NTP server	132
Set the time zone	133
Manage the syslog settings	133
Manage the firmware of the AP	135
Let the AP check for new firmware and update the firmware	135
Manually download firmware and update the AP	137
Revert to the backup firmware	138
Use an SFTP server to update the AP	139
Manage the configuration file of the AP	141
Back up the AP configuration	141
Restore the AP configuration	142
Reboot the AP from the device UI	143
Schedule the AP to reboot	144
Return the AP to its factory default settings	145
Use the Reset button to reset the AP	146
Use the device UI to reset the AP	146
Enable SNMP and manage the SNMP settings	147
Manage the LED	149
Manage the Energy Efficiency Mode	149
11. Monitor the AP and the Network	152
Display the AP Internet, IP, and system settings	153
Display the WiFi radio settings	156
Display unknown and known neighbor access points	158
Display client distribution, connected clients, and client trends	159
Display traffic volume, fan information, statistics, and channel utilization	162
Display or download tracked URLs	163
Display, save, download, or clear the logs	165
Display a WiFi bridge connection	166
Display alarms and notifications	167
12. Manage the Advanced WiFi Features for a WiFi network	168
Set NAT mode or Bridge mode for addressing and traffic	169
Enable or disable client isolation for a WiFi network	170
Enable or disable URL tracking for a WiFi network	172
Change the format of the DHCP offer messages in a WiFi network	173
Select a MAC ACL for a WiFi network	174
Set bandwidth rate limits for a WiFi network	176
Configure advanced rate selection for a WiFi network	177
Assign host names to WiFi clients and manage the host name list	181
13. Set up a WiFi Bridge in a Wireless Distribution System	183
WiFi base station, WiFi repeater, and WiFi bridge requirements	184
Set up a WiFi bridge between APs	185
14. Manage the Advanced Radio Features	188
Manage the advanced WiFi settings for the radios	189
Manage the maximum number of clients for a radio	191
Manage the broadcast and multicast settings for a radio	192
Manage load balancing for the radios	194
Manage sticky clients	196
Manage the ARP proxy	197
15. Diagnostics and Troubleshooting	199
Capture WiFi and Ethernet packets	200
Perform a ping test	202
Quick tips for WiFi troubleshooting	203
Troubleshoot with the LED	204
LED remains off	204
LED remains solid amber	205
The AP functions as a PoE PD and the LED is blinking green continuously	206
LED is blinking amber slowly, continuously	206
LED does not light blue in the NETGEAR Insight management mode	207
LED does not stop blinking amber, green, and blue	208
The node and root cannot connect	208
Troubleshoot WiFi connectivity for a WiFi client	209
Troubleshoot Internet browsing	210
You cannot log in to the AP over a LAN connection	211
Changes are not saved	212
You enter the wrong password and can no longer log in to the AP	212
Troubleshoot your network using the ping utility	213
Test the LAN path to your AP	213
Test the path from your computer to a remote device	214
A. Factory Default Settings and Technical Specifications	215
Factory default settings	216

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About the device user interface and

NETGEAR Insight

This user manual describes the device user interface (UI), which you use if the AP

functions as a standalone access point.

For information about NETGEAR Insight subscriptions, visit

netgear.com/business/services/insight/

and kb.netgear.com/000061848

This manual does not describe NETGEAR Insight procedures, which are documented

in the NETGEAR knowledge base. For knowledge base articles about NETGEAR Insight,

visit kb.netgear.com/000044338/

If you install the AP as a NETGEAR Insight managed device, the settings for features

that you can manage through the Insight Cloud Portal and Insight app are masked out

in the device UI. However, using the device UI, you can still manage the settings for

certain features that might not yet be supported in Insight.

User Manual

Introduction

BE18400 Tri-Band PoE 10G/Multi-Gigabit Insight Managed WiFi 7 Access Point Model WBE750