Netgear WGR612 WGR612 Install Guide - Page 2
Troubleshooting Tips, Technical Support - wireless router
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a. Click Wireless Settings in the main menu. Select a Region. Do not change the other settings. Click Apply b. Configure your computer to use the Network Name (SSID) NETGEAR with WEP Security disabled. Warning: The Network Name (SSID) is case sensitive. You must enter NETGEAR in your computer's wireless settings. Entering nETgear will not work. c. To verify wireless connectivity, connect to the Internet or log in to the wireless router from a computer with a wireless adapter. d. You are now connected to the Internet and the wireless feature of the wireless router is enabled! Next, configure your wireless computers to connect to the NETGEAR Network Name (SSID). Now, Set Up a Computer for Wireless Connectivity 1. Configure the computer's Wireless Settings Windows displays a list of available wireless networks, and, when wireless security is disabled, you simply choose yours from the list and connect. 2. Verify Wireless Connectivity Connect to the Internet from a computer with a wireless adapter. You are now wirelessly connected to the Internet! Important: Implement wireless security options appropriate to your needs. The NETGEAR wireless router provides many wireless security options. Your wireless computer may not support all of these options. Please log in to the router and read the help to identify the wireless security features of your router that satisfy your requirements and work with your wireless computer. Troubleshooting Tips Here are some tips for correcting simple problems you may have. Be sure to restart your network in this sequence: 1) Turn off the modem, wireless router, and computer; 2) Turn on the modem, wait two minutes; 3) Turn on the wireless router and wait 1 minute; 4) Turn on the computer. Make sure the Ethernet cables are securely plugged in. • The Internet status light on the wireless router will be lit if the Ethernet cable to the wireless router from the modem is plugged in securely and the modem and wireless router are turned on. • For each powered on computer connected to the wireless router with a securely plugged in Ethernet cable, the corresponding wireless router LAN port status light will be lit. The label on the bottom of the wireless router identifies the number of each LAN port. Make sure the wireless settings in the computer and router match exactly. The Wireless Network Name (SSID) and WEP security settings of the router and wireless computer must match exactly. Make sure the network settings of the computer are correct. • Ethernet cable and wirelessly connected computers must be configured to obtain IP and DNS addresses automatically via DHCP. November 2008 Check the router status lights to verify correct router operation. • If the Power/Test light does not turn solid green within 2 minutes of turning the router on, or turn the power off and back on to see if the router recovers. Or, use a pen tip to press and hold for 10 seconds the reset-to-default button on the back of the router to clear the router's configuration to factory defaults to see if the router recovers. • If the Wireless light does not come on, verify that the wireless feature is turned on by logging in to the router, and checking the "Enable Wireless Router Radio" box in the Advanced Wireless Settings menu. Technical Support Reset Button Thank you for selecting NETGEAR products. After completing the Smart Wizard configuration assistant, register your product at http://www.NETGEAR.com/register. Registration is required before you can use our telephone support service. Warning: Do not install this device on top of any other electrical equipment or install any other equipment on top of this device. Keep this device away from any heat sources such as direct sunlight, heaters, radiators, or other A/V receivers or devices that emit heat. This symbol was placed in accordance with the European Union Directive 2002/96 on the Waste Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the European Union, this product should be treated and recycled in accordance with the laws of your jurisdiction implementing the WEEE Directive. © 2008 by NETGEAR, Inc. All rights reserved. NETGEAR and the NETGEAR logo are registered trademarks of NETGEAR, Inc. in the United States and/or other countries. Other brand and product names are trademarks or registered trademarks of their respective holders. Information is subject to change without notice.