Netgear WGR614v9 WGR614v9 Setup Manual - Page 29

Router Setup Manual If the path is working, you see this message: Reply from 192.168.1.1: bytes=32 time=NN ms TTL=xxx If the path is not working, you see one of these messages: Request timed out Ping request could not find host www.routerlogin.net. Please check the name and try again. If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections - Make sure the LAN port light is on. If the light is off, follow the instructions in "Basic Functions Are Not Working" on page 20. - Check that the corresponding lights are on for your computer's network interface card. • Wrong network configuration - Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. Testing the Path from a PC to the Internet After verifying that the path between your computer and the router works correctly, test the path from your PC to the Internet. From the Windows Start > Run... menu, type: PING -n 10 where is the IP address of a remote device such as your ISP's DNS server. If the path is functioning correctly, replies as in the previous section are displayed. If you do not receive replies: • Check that your PC has the IP address of your router listed as the default gateway. If the IP configuration of your PC is assigned by DHCP, this information is not visible in your PC's Network Control Panel. Verify that the IP address of the router is listed as the TCP/IP default gateway. • Check to see that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device. • If your ISP assigned a host name to your PC, enter that host name as the account name in the Basic Settings screen. Help with Troubleshooting 25 v1.0, October 2007