Netgear WMS5316 WMS5316 Installation Manual - Page 2

Prepare the Access Points The WMS5316 manages selected Netgear APs. Check the support page for a list of supported Netgear APs. Before an AP can be managed: • Upgrade each AP to a firmware level that supports management by the management system. • Configure each AP to be managed with a unique IP address. Refer to the AP documentation for firmware upgrade and address configuration instructions. These procedures vary depending on the AP model. Discover the Access Points The Discovery function will list the APs on your local network. 1. Log into the WMS5316. The Main menu will display. 2. Select Configuration > Access Point Discovery. 3. If all APs are on the same IP network as the management system select Auto Discovery. If any APs are on different IP networks, select IP Discovery. If you use IP Discovery you must enter the range of IP addresses to be searched. 4. When discovery is complete, select the APs to be managed. Enter the AP password and click ADD. Note: If the APs have different passwords, select the APs one at a time and enter their password. The Management System will download all AP configuration information including security profiles to the selected APs. Refer to the Management System Reference Manual for detailed information. Troubleshooting Tips Here are some tips for correcting simple problems you may have. I cannot access the controller with the computer. Confirm that the computer is connected to the controller. Try using the Ping command to verify the connection. There is a configuration problem. Check these items: • You may not have restarted the computer with the controller to have TCP/IP changes take effect. Restart the computer. • The computer is set to Enable NetBIOS over TCP/IP. Restart the computer and check that TCP/IP is set to use a the static IP address. The usual setting for Windows on the Network Properties is to "Obtain an IP address automatically." • The controller's default values may not work with your network. Check the controller default configuration against the configuration of other devices in your network. • For full instructions on changing the controller's default values, consult the documentation links on the Resource CD or on the menu of the controller user interface. APs are not discovered or AP information is incomplete. If no APs are discovered: • Check IP Connectivity. You may need to use IP Discovery. If APs are listed as unknown: • The APs are either unsupported Netgear devices or if they are supported APs, their firmware has not been upgraded. Not all APs are discovered: • Make sure all APs have unique IP addresses. Technical Support Thank you for selecting NETGEAR products. After installing your device, locate the serial number on the label of your product and use it to register your product at http://www.NETGEAR.com/register. Registration is required before you can use our telephone support service. Registration via our website is strongly recommended. Go to http://kbserver.netgear.com for product updates and Web support. For Warranty and Regional Customer Support information, see the Resource CD that came with your product. This symbol was placed in accordance with the European Union Directive 2002/96 on the Waste Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the European Union, this product should be treated and recycled in accordance with the laws of your jurisdiction implementing the WEEE Directive. © 2010 by NETGEAR, Inc. All rights reserved. NETGEAR and the NETGEAR logo are registered trademarks of NETGEAR, Inc. in the United States and/or other countries. Other brand and product names are trademarks or registered trademarks of their respective holders. Information is subject to change without notice. January 2010