Nextar X3-10 X3-10 Hardware Manual - Page 22

Troubleshooting

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Troubleshooting Take these steps described in the tables below to solve simple problems before contacting customer service. If you suspect something wrong with this unit, immediately turn the power off and disconnect the power connector from the unit. Never try to repair the unit yourself because it is dangerous to do so. PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION User can't turn the unit on. There is no sound. The adaptor is not correctly connected. Connect the adaptor correctly. The built-in rechargeable battery is weak. Use the adaptor to supply power or charge the battery. The volume may be turned down or mute. Turn up the volume or turn on the sound output. Dark screen. The brightness may be turned down. Adjust the brightness of the LCD. The unit can't receive satellite signals or can't orient. The unit may be obstructed Make sure to use the unit by buildings or metal block. out of room. 21

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21
Take these steps described in the tables below to solve simple problems before
contacting customer service.
If you suspect something wrong with this unit, immediately turn the power off and
disconnect the power connector from the unit. Never try to repair the unit yourself
because it is dangerous to do so.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
There is no
sound.
The volume may be turned
down or mute.
Turn up the volume or turn
on the sound output.
The unit can’t
receive satellite
signals or can’t
orient.
The unit may be obstructed
by buildings or metal block.
Make sure to use the unit
out of room.
User can’t turn
the unit on.
The adaptor is not correctly
connected.
Connect the adaptor
correctly.
The built-in rechargeable
battery is weak.
Use the adaptor to supply
power or charge the
battery.
Dark screen.
The brightness may be
turned down.
Adjust the brightness of the
LCD.
Troubleshooting