Nextar X3-Elite User Manual - Page 21

Troubleshooting - dangerous

Page 21 highlights

Troubleshooting Take steps described in the tables below to solve simple problems before contacting customer service. If you suspect something wrong with this unit, immediately turn the power off and disconnect the power connector from the unit. Never try to repair the unit yourself because it is dangerous to do so. PROBLEM Users can't turn the unit on. There is no sound. Dark screen. The unit can't receive satellite signals or can't orient. POSSIBLE CAUSE POSSIBLE SOLUTION The adaptor doesn't connect well. The built-in rechargeable battery is weak. Connect the adaptor correctly. Use the adaptor to supply power or charge the battery. The volume may be turned down or mute. Turn up the volume or turn on the sound output. The brightness may be turned down. Adjust the brightness of the LCD. The unit may be obstructed by buildings or metal block. Make sure to use the unit out of room; if in the vehicle, you can use the external GPS antenna to solve this problem. 20

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20
Take steps described in the tables below to solve simple problems before contacting
customer service.
If you suspect something wrong with this unit, immediately turn the power off and
disconnect the power connector from the unit. Never try to repair the unit yourself
because it is dangerous to do so.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
There is no
sound.
The volume may be turned
down or mute.
Turn up the volume or turn
on the sound output.
The unit can’t
receive satellite
signals or can’t
orient.
The unit may be obstructed
by buildings or metal block.
Make sure to use the unit
out of room; if in the
vehicle, you can use the
external GPS antenna to
solve this problem.
Users can’t turn
the unit on.
The adaptor doesn’t
connect well.
Connect the adaptor
correctly.
The built-in rechargeable
battery is weak.
Use the adaptor to supply
power or charge the
battery.
Dark screen.
The brightness may be
turned down.
Adjust the brightness of the
LCD.
Troubleshooting