Nokia 1616 1616/1800 User Guide - Page 36

2. WARRANTY PERIOD The warranty period starts when the Product is sold to an end user for the first time. This can be evidenced either by (i) the proof of purchase issued by the first retailer or (ii) the date Your Product has first been successfully registered by Nokia. In this Warranty, Nokia warrants the items in the sales pack as follows: (i) For the main device, twelve (12) months if you obtained the device from Vodafone, Hutchison or 3 or their dealers, and twenty four (24) months if you obtained the device elsewhere in Australia. To check the warranty status of your device, please go to www.nokia.com.au/warrantycheck; (ii) Twelve (12) months for accessories (other than those listed below); (iii) Six (6) months for the main device battery, charger, desk stands, headsets, cables and covers; (iv) Twelve (12) months for the main device battery if the battery is integrated within the device and non-removable; (v) Three (3) months for the CD-ROM and memory card. No repair or replacement will renew or extend the warranty periods. However, original or replacement parts or replacement Products provided under this Warranty will be covered by this Warranty for the remainder of the original warranty period or for sixty (60) days from the date of repair or replacement, whichever is longer. 3. HOW TO OBTAIN YOUR WARRANTY SERVICE If you suspect that your Product may require service under this Warranty, please first go to www.nokia.com.au/support, and follow any instructions on how to troubleshoot the suspected issue and how to proceed. You can also call the Nokia Careline for assistance (national or premium rates may apply). You can find information about how to contact Nokia in the sales package or at www.nokia.com.au/contactus. If you call the Nokia Careline or use other available support, please have the following information readily available: • Your name, address, telephone number, OVI user account details, and other contact information; • Your Product type, name, model number, product code, and serial number, which are available from the sales package of your Product; • Date and place of purchase, as well as the name of the retailer from whom your Product was first purchased; and • A short description of the issue affecting your Product You will need to deliver your Product to a Nokia Care Centre or Nokia authorised service centre at your own cost. If you visit a Nokia Care Centre or Nokia authorised service centre for assistance under this Warranty, please