Nokia 3100 User Guide - Page 117

LIMITED MANUFACTURER'S WARRANTY PART OF EUROPE & AFRICA REGION This limited warranty shall apply in part of Nokia Mobile Phones' Europe & Africa Region unless a local warranty exists. Nokia Corporation, Nokia Mobile Phones ("Nokia") warrants that this NOKIA product ("Product") is at the time of its original purchase free of defects in materials, design and workmanship subject to the following terms and conditions: 1. This limited warranty is given to the end-purchaser of the Product ("Customer"). It shall neither exclude nor limit i) any mandatory statutory rights of the Customer or ii) any of the Customer's rights against the seller/dealer of the Product. 2. The warranty period is twelve (12) months from the date on which the first Customer purchased the Product. In case of a subsequent purchase or other change of owner/user, such warranty period shall continue for the remaining part of the twelve (12) month period and otherwise remain unaffected. This limited warranty is only valid and enforceable in the following countries: Bosnia, Bulgaria, Croatia, Cyprus, the Czech Republic, Estonia, any member state of the European Union, Hungary, Iceland, Israel, Latvia, Lithuania, Macedonia, Malta, Norway, Poland, Romania, the Slovak Republic, Slovenia and Switzerland. (ii) Nokia or its authorized service company was not notified by the Customer of the defect within thirty (30) days after the appearance of the defect within the warranty period; (iii) the Product was not returned to Nokia or its authorized service company within thirty (30) days after the appearance of the defect within the warranty period; (iv) the Product serial number, the accessory date code or the IMEI number has been removed, erased, defaced, altered or is illegible; (v) the defect was caused by a defective function of the cellular network; (vi) the defect was caused by the fact that the Product was used with or connected to an accessory not manufactured and supplied by Nokia or used in other than its intended use; (vii) the defect was caused by the fact that the battery was short-circuited or seals of the battery enclosure or cells were broken or show evidence of tampering or the battery was used in equipment other than for which it has been specified; or 3. During the warranty period Nokia or its authorized service company will repair or replace, at Nokia's sole discretion, a defective Product. Nokia will return the repaired Product or another Product to the Customer in good working condition. All parts or other equipment for which replacements have been provided shall become the property of Nokia. 4. A repaired or replaced Product will not be given a prolonged or renewed warranty period. 5. This limited warranty will not cover painted covers or other similar personalized parts. In all cases that require unlocking or locking of an operator SIM-lock, Nokia will first direct the Customer to such operator for unlocking or locking of the operator SIM-lock before repairing or replacing the Product. 6. This limited warranty shall not apply to deterioration due to normal wear and tear. This limited warranty shall further not apply if: (i) the defect was caused by the fact that the Product has been subjected to: use in contradiction with the owner's/user manual, rough handling, exposure to moisture, dampness or extreme thermal or environmental conditions or rapid changes in such conditions, corrosion, oxidation, unauthorized modifications or connections, unauthorized opening or repair, repair by use of unauthorized spare parts, misuse, improper installation, accident, forces of nature, spillage of food or liquid, influence from chemical products or other acts beyond the reasonable control of Nokia (including but not limited to deficiencies in consumable parts, such as batteries which all by their nature have a limited lifetime, and breakage or damage to antennas) unless the defect was caused directly by defects in materials, design or workmanship; (viii) the Product software needs to be upgraded due to changes in cellular network parameters. 7. To claim this limited warranty the Customer shall present either i) a legible and non-modified original warranty card which clearly indicates the name and address of the seller, the date and place of purchase, the product type and the IMEI or other serial number or alternatively ii) a legible and non-modified original purchase receipt which contains the same information, if such purchase receipt is presented to the seller/dealer of the Product. 8. This limited warranty is the Customer's sole and exclusive remedy against Nokia and Nokia's sole and exclusive liability against the Customer for defects or malfunctions of the Product. This limited warranty replaces all other warranties and liabilities, whether oral, written, (nonmandatory) statutory, contractual, in tort or otherwise. Nokia is in no event liable for any incidental, consequential or indirect damage, costs or expenses. Neither is Nokia in any event liable for any direct damage, costs or expenses, if the Customer is a legal person. 9. Any change or amendment to this limited warranty requires Nokia's prior written consent. 9359974/03