Nokia IP1260 Installation Guide - Page 115

Not Able to Connect to Nokia Network Voyager Using the, Ethernet Port, But Console Access Works

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General Troubleshooting Information complete the full installation procedure, see the current release notes. The release notes are located on the Nokia customer support Web site as listed in the "Nokia Contact Information" on page 3. Not Able to Connect to Nokia Network Voyager Using the Ethernet Port, But Console Access Works Problem Using the wrong Ethernet cable. Solution Use a crossover Ethernet cable if you are connecting directly to the computer. Use a straight-through cable if you are connecting to a hub. For cabling information, see "Ethernet NIC Connectors and Cables" on page 77. Problem Port is not configured as active. Solution View the port in Network Voyager, or from Lynx, and verify that the interface is configured as active. Problem Host port configuration is incorrect. Solution Check host Ethernet port settings. Verify that the IP address and netmask settings are correct for the IP1200 Series configuration. Problem Wrong link speed. Solution Verify that the port on the host and the port on the IP1200 Series are set for the same speed (10 Mbps or 100 Mbps). An unblinking data and activity LED on a port is a good indication of a speed mismatch. Problem Duplex setting is wrong. Solution Correct duplex setting. Nokia IP1200 Series Security Platform Installation Guide 115

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General Troubleshooting Information
Nokia IP1200 Series Security Platform Installation Guide
115
complete the full installation procedure, see the current release notes.
The release notes are located on the Nokia customer support Web site as
listed in the
“Nokia Contact Information”
on page 3.
Not Able to Connect to Nokia Network Voyager Using the
Ethernet Port, But Console Access Works
Problem
Using the wrong Ethernet cable.
Solution
Use a crossover Ethernet cable if you are connecting directly to
the computer. Use a straight-through cable if you are connecting to a hub. For
cabling information, see
“Ethernet NIC Connectors and Cables”
on page 77.
Problem
Port is not configured as active.
Solution
View the port in Network Voyager, or from Lynx, and verify that
the interface is configured as active.
Problem
Host port configuration is incorrect.
Solution
Check host Ethernet port settings. Verify that the IP address and
netmask settings are correct for the IP1200 Series configuration.
Problem
Wrong link speed.
Solution
Verify that the port on the host and the port on the IP1200 Series
are set for the same speed (10 Mbps or 100 Mbps). An unblinking data and
activity LED on a port is a good indication of a speed mismatch.
Problem
Duplex setting is wrong.
Solution
Correct duplex setting.