Nokia IP380 Installation Guide - Page 104

Login Prompt Appears, But Password Not Accepted, Problem, Solution

Get Nokia IP380 - Security Appliance PDF manuals and user guides View all Nokia IP380 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 104 highlights

9 Troubleshooting Problem Not connected with a null-modem cable. Solution Verify that you are using a null-modem cable. For pinout information, see "Using a Console Connection to Perform the Initial Configuration" on page 28. Problem Wrong terminal settings. Solution Verify terminal settings: 8 data, 1 stop, no parity, 9600 bps. Problem Terminal set for flow control. Solution The IP300 Series appliance does not use flow control. The terminal should be set for no flow control. Problem Defective IP300 Series appliance or file system. Solution Contact the Nokia customer support site listed in "Nokia Contact Information" on page 3. Problem Database is corrupt. Solution Return to default settings according to the instructions included in the instructions for resetting the default password, or contact the Nokia customer support site listed in "Nokia Contact Information" on page 3. Login Prompt Appears, But Password Not Accepted Problem Entered wrong password. Solution Obtain a valid password or set the password to a default value. 96 Nokia IP300 Series Security Platform Installation Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
9
Troubleshooting
96
Nokia IP300 Series Security Platform Installation Guide
Problem
Not connected with a null-modem cable.
Solution
Verify that you are using a null-modem cable. For pinout
information, see
“Using a Console Connection to Perform the Initial
Configuration”
on page 28.
Problem
Wrong terminal settings.
Solution
Verify terminal settings: 8 data, 1 stop, no parity, 9600 bps.
Problem
Terminal set for flow control.
Solution
The IP300 Series appliance does not use flow control. The
terminal should be set for no flow control.
Problem
Defective IP300 Series appliance or file system.
Solution
Contact the Nokia customer support site listed in
“Nokia Contact
Information”
on page 3.
Problem
Database is corrupt.
Solution
Return to default settings according to the instructions included in
the instructions for resetting the default password, or contact the Nokia
customer support site listed in
“Nokia Contact Information”
on page 3.
Login Prompt Appears, But Password Not Accepted
Problem
Entered wrong password.
Solution
Obtain a valid password or set the password to a default value.