Nokia Lumia 521 User Guide 2 - Page 2

You must inform Nokia or a Nokia authorized service center of the issue affecting your Product within a reasonable time from noticing it and always before the applicable warranty period expires (see section 2 above). 4. WHAT THIS WARRANTY DOES NOT COVER Nokia does not provide a warranty for the following: 1 User guides; 2 Any third party software, settings, content, data, or links installed or downloaded onto your Product at any time; 3 Nokia and third party services or enabling clients (please read the terms and conditions that may accompany the services to review your applicable rights and obligations); 4 Normal wear and tear; 5 Reduced charging capacity of the battery, which is a result of the natural end of life process of batteries; 6 Defects or damage caused by: (a) misuse, (b) exposure to abnormal conditions, improper storage, exposure to moisture or dampness, (b) not using your Product in accordance with the user guide, (c) using your Product with, or connecting it to, any product, accessory, software, or service not manufactured or supplied by Nokia, (d) any products combined with your Product by a third party, or (e) other acts beyond Nokia's reasonable control; 7 Damage caused by hacking, cracking, viruses, or other malware, or by unauthorized access to services, accounts, computer systems or networks; 8 Pixel defects in your Product's display that are within the scope of industry standards. 9 Loss or corruption of, or damage to, data or the recreation or transfer thereof even if such loss was a result of a defect in the Product 10 Nokia software. For the purposes of this Warranty, all software (including updates and upgrades) that Nokia has preinstalled on the Product and which is necessary for its normal operation is considered Nokia software. Nokia does not warrant that any Nokia software (including updates and upgrades) provided with, in, or for your Product will meet your requirements, work in combination with any hardware or software not provided by Nokia, that the operation of Nokia software will be uninterrupted or error free or that any defects in the software are correctable or will be corrected. Software (including updates and upgrades to software) is provided "as is" and "as available" without any express or implied warranties or representations of any kind, and Nokia disclaims any such warranties and representations to the fullest extent permitted by applicable law. Without limiting the generality of the foregoing, NOKIA EXPRESSLY DISCLAIMS ANY WARRANTIES OR REPRESENTATIONS OF NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OF THE SOFTWARE (INCLUDING UPDATES AND UPGRADES TO SOFTWARE), OR THAT THE SOFTWARE (INCLUDING UPDATES AND UPGRADES TO SOFTWARE) IS ERROR FREE OR ITS USE UNINTERRUPTED. For Nokia software related defects, Nokia or a Nokia authorized service center will make available the latest version of the Nokia software for re-installation on your Product. Some Nokia software may be subject to separate license terms. Please refer to HTTP://WWW.NOKIA.COM or the license terms, which apply to the Nokia software, for information on support that may be available for it. This Warranty is not valid if: 1 Your Product has been (a) opened, modified, or repaired without Nokia's authorization, or (b) repaired with unauthorized spare parts. Unauthorized repair or replacement of any Parts in the Product will, to the fullest extent permitted under applicable law, void this Warranty and any of your rights set forth herein. 2 Your Product's serial number, the mobile accessory date code, or the IMEI number has been removed, erased, defaced, altered or if these are illegible in any way. 3 Your Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products. 4 The software your product runs on has been modified. 5. OTHER IMPORTANT NOTICES An independent operator provides the SIM card and the cellular or other network or system on which your Product operates. Therefore, Nokia does not assume any responsibility for the operation, availability, coverage, services, or range of the cellular or other networks or systems. Before Nokia or a Nokia authorized service center can repair or replace your Product, the operator may need to unlock the SIMlock or other lock that may lock your Product to a specific network or operator. In these situations, please first contact your operator and request it to unlock your Product.