Oki B431dn B411/B431 Safety/Warranty/Regulatory Guide - Page 4

Limited Warranty, US and Canada U.S. and Canada only Oki Data Americas, Inc. (Oki Data) warrants this B411, B431 (hereinafter "the Product") to be free from defects in material and workmanship and will remedy any such defect according to, the terms of this Limited Warranty. Oki Data will repair or at its option, replace, with the same or its functional equivalent, at no charge, any defective component(s) of the Product for one (1) year from the date of purchase except for the printhead (LED imaging array), which is warranted for a period of five (5) years from the date of purchase. This Limited Warranty only extends to the original purchaser of the warranted item. This Limited Warranty is not transferable. This Limited Warranty does not extend to consumable items or supplies, such as toner cartridges, image drums, ribbon cartridges, fuses, etc. Overnight Exchange US and Canada Only Oki Data offers Overnight Exchange of the Product under this Limited Warranty. Overnight Exchange is only available in the United States and Canada and it does not include the replacement or repair of the Product's consumable items or supplies. If you choose to use our Overnight Exchange service, call 1-800-654-3282 (1-800-OKI-DATA): our trained personnel will try to solve your problem over the phone. If they determine that your Product hardware is defective, an exchange product will be shipped to you via overnight carrier. Have your credit card available as our representative will be asking for this information. You will receive the exchange product the next business day-or no later than the second business day. Return the original Product to Oki Data by using the same packaging materials you received with the exchange product. The Product to be returned must be made available for pickup by Oki Data's representative within two (2) business days of your receipt of the exchange product: failure to do so may result in your being charged the full price of the exchange unit. Before you ship the Product, remove the image drums and toner cartridges to prevent damage to the Product during shipment: failure to do so may result in your credit card being charged for cleaning and/or repairs to the Product. When Overnight Exchange is used, the returned machine becomes the property of Oki Data, once it has been picked up by Oki Data or its representative. Exchange machines may be new or reconditioned, at the option of Oki Data: the exchange machine becomes the property of the customer when the returned machine has been picked up by Oki Data's designated carrier. The exchange printer will be warranted for thirty (30) days or the remaining warranty period of the returned Product, whichever is longer. Overnight Exchange of the printer for a printhead failure is limited to one (1) year from date of purchase. For the remaining printhead warranty period, replacement will be on a parts only basis at an authorized service center or authorized third party service organization. Call 1-800-654-3282 (1-800-OKI-DATA) for authorized service locations or if you would like to take advantage of our Depot Repair Option. To make a request or claim for service under this Limited Warranty contact your local Oki Data authorized service center, Oki Data at 1-800-654-3282 (1-800-OKI-DATA), or www.okiprintingsolutions.com. A written receipt for the Product, showing the date of purchase, dealer's name, and both the model and serial numbers of this Product must accompany any request or claim for work to be performed under this Limited Warranty. This Limited Warranty shall not apply to normal wear and tear and shall not apply if the Product has been damaged due to abuse, misuse, misapplication, accident, improper storage, or installation, an unsuitable physical operating environment, or as a result of service or modification by any other than an authorized Oki Data service center. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE. NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIODS DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. IN NO EVENT SHALL OKI DATA OR ITS AFFILIATES BE LIABLE TO A PURCHASER OR ANY OTHER PERSON FOR SPECIAL, COLLATERAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS IN CONNECTION WITH OR ARISING OUT OF THE PURCHASE OR USE OF THE OKI DATA PRODUCT, WHETHER ARISING IN CONTRACT OR IN TORT, WHETHER OR NOT CUSTOMER SHALL HAVE INFORMED OKI DATA OF THE POSSIBILITY OR LIKELIHOOD OF ANY SUCH DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. ADDITIONAL WARRANTY DISCLAIMERS FOR ALL PURCHASERS EXCEPT CONSUMERS: WHEN ANY OKI DATA PRODUCT SHALL BE PURCHASED BY ANY PERSON SUCH THAT THE OKI DATA PRODUCT IS NOT A "CONSUMER GOOD" (AS DEFINED IN THE UNIFORM COMMERCIAL CODE ADOPTED IN THE STATE OF PURCHASE OR IN OTHER APPLICABLE LAW), OKI DATA EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Additional information on obtaining service under this Limited Warranty in the U.S. and Canada is available by contacting the Oki Data dealer from whom the Product was purchased, by contacting Oki Data directly at 1-800-6543282 (1-800-OKI-DATA), or by contacting one of the 4 - English