Oki B512dn B412dn/B532dn/B512dn Safety/Warranty/Regulatory Guide - Page 4

• In Canada and the U.S., call 1-800-654-3282 (1-800-OKI-DATA). Oki Data Contact Locations United States Oki Data Americas, Inc. 2000 Bishops Gate Blvd. Mt. Laurel, NJ 08054 Phone: 1-800-654-3282 Fax: 1-856-222-5247 Canada Oki Data Americas, Inc. 41408B Sladeview Crescent Unit 7 & 8 Mississauga, Ontario Canada L5L 6A1 Phone: 1-905-608-5000 Fax: 1-905-608-5040 Sales and Service Dealers Consult the store location where you purchased your machine, or contact Oki Data for the location of the nearest Authorized Oki Data Service Dealer. • Prices and minimum charges may vary. • Proof of purchase is required for warranty work. Be sure to retain your purchase documents. Automated Services for Your Convenience Quick Referrals To get quick referrals for a local Sales and Service Authorized Reseller, including products, parts and consumable supplies, contact us at any time: • 1-800-654-3282 (1-800-OKI-DATA) • www.okiprintingsolutions.com Your Own Personal Solutions Center Customer Support Representatives 1-800-654-3282 (1-800-OKI-DATA) Customer Support Representatives are available 24 hours a day, 7 days a week. Please have the model number and serial number for your machine handy. Be sure that you are calling from a telephone close to your machine so you can describe your problem accurately and follow up on the suggestions of the Customer Support Representative right while you are on the phone. Our Customer Support Representatives are trained on all current OKI products. They can answer your questions regarding: • Locations of sales and service dealers • Installation of your machine • Usage/normal maintenance of your machine • Error message interpretation/solutions • Parts and supplies identification • Consumer relations Note: Customer Support Representatives are not trained to provide assistance with the use of commercial software packages. Please consult your software user's manual for times and availability of their support. You can easily create your own Personal Solutions Center providing up-to-the-minute Oki information specifically for your product, including: • Product news • Manuals • Drivers and utilities • Material Safety Data Sheets • Searchable knowledge base • and much more! Just take a few minutes setting it up once, then you can check your Personal Solutions Center for the latest information at any time. Get started today by visiting http://MY.OKIDATA.com. 4 - English