Oki B6100 User's Guide: Hard Disk Option for B6100 Printer - Page 17

Oki B6100 Manual

Get Oki B6100 PDF manuals and user guides View all Oki B6100 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 17 highlights

Chapter 3 Service & Support First ... Consult the store where you purchased your Hard Disk. Additional OKI Resources: Available 24/7 • Visit our multilingual web site www.okidata.com. • Visit http://my.okidata.com. • Call 1-800-654-3282 Have the following information ready: • Your phone number, fax number and shipping address. • A description of the problem. • The printer model. • The type of host computer you are using. • The type and version of operating system you are using. • The application and version you are using. • The interface you are using (e.g., network, parallel, serial). • If using the network interface, the network protocol (TCP/IP, EtherTalk, IPX/ SPX, NetBIOS/NetBEUI). • The printer emulation you are using (e.g., PCL or PostScript). • A printout of your printer's Configuration Summary. (Refer to your printer's User manual). • If you have a printer hardware problem you cannot resolve, provide the error message displayed on the Control Panel. For a list of error messages, refer to your printer's User manual.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
Chapter 3
Service & Support
First …
Consult the store where you purchased your Hard Disk.
Additional OKI Resources: Available 24/7
•
Visit our multilingual web site
www.okidata.com
.
•
Visit
.
•
Call 1-800-654-3282
Have the following information ready:
•
Your phone number, fax number and shipping address.
•
A description of the problem.
•
The printer model.
•
The type of host computer you are using.
•
The type and version of operating system you are using.
•
The application and version you are using.
•
The interface you are using (e.g., network, parallel, serial).
•
If using the network interface, the network protocol (TCP/IP, EtherTalk, IPX/
SPX, NetBIOS/NetBEUI).
•
The printer emulation you are using (e.g., PCL or PostScript).
•
A printout of your printer’s Configuration Summary. (Refer to your printer’s
User manual).
•
If you have a printer hardware problem you cannot resolve, provide the error
message displayed on the Control Panel. For a list of error messages, refer to
your printer’s User manual.