Oki C8800n Network User's Guide, English - Page 77

Troubleshooting

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TROUBLESHOOTING The network addresses used in this manual are shown for example only. Network addresses used in your installation must be generated from your own network. SELF-DIAGNOSTIC TEST PRINTER DOES NOT PRINT Ensure the printer emulation is set to PS or Automatic. NG IS PRINTED IN THE SELF-DIAGNOSTIC TEST OR FLASH ROM CHECK REGISTERS NG Turn the printer off for 15 seconds and then on again. Press the reset button on the rear panel, close to the network interface to re-initialize it. TCP/IP COMPUTER CANNOT FIND THE NETWORK INTERFACE CARD Turn the printer off for 15 seconds and then on again. Confirm the network interface is enabled on the printer. Check there is a response to the PING command. Check that the network cable is correctly connected and that the green LED close to the printer's network interface is lit. If not, change the cable and try again. Run the Self-diagnostic test. Check the IP Address, Subnet Mask and Gateway are correct. Check that the TCP/IP protocol is set to Enable. Reset the network interface card to factory default settings. If DHCP, BOOTP and RARP are not used, ensure they have been set to Disable. Troubleshooting> 77

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Troubleshooting> 77
T
ROUBLESHOOTING
The network addresses used in this manual are shown for
example only. Network addresses used in your installation must
be generated from your own network.
S
ELF
-
DIAGNOSTIC
TEST
P
RINTER
DOES
NOT
PRINT
Ensure the printer emulation is set to
PS
or
Automatic
.
NG
IS
PRINTED
IN
THE
SELF
-
DIAGNOSTIC
TEST
OR
F
LASH
ROM C
HECK
R
EGISTERS
NG
Turn the printer off for 15 seconds and then on again.
Press the reset button on the rear panel, close to the network
interface to re-initialize it.
TCP/IP
C
OMPUTER
CANNOT
FIND
THE
NETWORK
INTERFACE
CARD
Turn the printer off for 15 seconds and then on again.
Confirm the network interface is enabled on the printer.
Check there is a response to the PING command.
Check that the network cable is correctly connected and that the
green LED close to the printer’s network interface is lit. If not,
change the cable and try again.
Run the Self-diagnostic test.
Check the IP Address, Subnet Mask and Gateway are correct.
Check that the TCP/IP protocol is set to Enable.
Reset the network interface card to factory default settings.
If DHCP, BOOTP and RARP are not used, ensure they have been
set to Disable.