Oki C9600hnColorSignage OkiLAN 510w Configuration Guide - Page 43
Troubleshooting
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PROBLEM Connection problems for wireless devices. SOLUTION(S) Problems with the access point devices or wireless computers. • Consult the FAQ information of the vendors for the access points and wireless computers. • Check that you have the latest firmware for access point devices. • Check that you have the latest drivers for the wireless computer. Access point device may be set to "High-Speed Mode." • Disable the High-Speed Mode settings of access point devices MAC Address Filtering is enabled in the access point device. • Register the wireless card's MAC address in the MAC Address FIltering list of the access point device. Multiple access point devices have the same SSID. • Check the SSID of access point devices in the surrounding area. • Check the SSID of access point devices on the floors above and below. • Check for unauthorized access point devices. 43 Troubleshooting