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Oki CX2731MFP CX2731 MFP User's Guide - Eng - Page 189

Error Code 391, 392

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11 Reload the document(s) in the ADF tray and restart the job. Error Code 391, 392 The following images show tray 1, but the same procedure applies to tray 2. 1 Pull out and remove the tray. 189 - Paper Jams CX2731 MFP Basic User's Guide

Section	Page
About This Guide	11
Notes, Important, Cautions and Warnings	11
Conventions Used	12
Getting Started	13
Names of Components	13
Front View	13
Interior View: Scanner	14
Interior View: Printer	15
Rear View	16
Turning Off Your Machine	17
Power Save Mode and Sleep Mode	18
Power Save Mode	18
Sleep Mode	19
Returning to the Standby Mode	19
The Control Panel	20
Control Panel Left	21
Control Panel Middle	22
Control Panel Right	24
Control Panel Qwerty	25
The Default Screen	26
Entering Text	27
Entering Text using the Entry Screen	27
Entering Text using the Keypad	29
Entering Text using the Qwerty Keyboard	30
Deleting Entered Text	31
Using the <CLEAR> key	31
Using [BS] on the Screen Keyboard	32
Print Media	33
Supported Media	33
Recommended Media	34
Standard Paper	34
Labels	34
Unsupported Media Types	35
Unsupported Paper	35
Unsupported Envelopes	35
Storing Media	36
Printable Area	36
Usable Media Sizes, Types and Weights	37
Available trays:	37
Selectable Weight Ranges	38
Loading Paper in Tray 1 and Optional Tray 2	40
Loading Paper in the MP Tray	44
Configuring the Tray Settings	47
Printing The Configuration Report	47
Registering Standard Size Media in the Machine	48
Registering Custom Sizes	49
Print Exits	51
Using the Top (Facedown) Stacker	51
Using the Rear (Face Up) Stacker	52
Opening the Rear Stacker	52
Loading Documents for Scanning	54
Scannable Area	55
The Auto Document Feeder (ADF)	55
Loading Documents on the ADF	56
The Document Glass	57
Loading Documents on the Document Glass	58
The Phone Book	60
Speed Dial	60
Registering and Editing Speed Dial Numbers	60
Registering Speed Dial Numbers Manually	60
Registering Speed Dial Numbers From History	62
Deleting Speed Dial Numbers	65
Group Dial (Group Number)	66
Registering and Editing Group Numbers	66
Deleting Groups	68
The One-Touch Keypad	69
Copying	70
Scanning	70
Default Copy Settings	70
Basic Procedure	70
Canceling a Copy Job in Progress	71
Configuring Copy Settings	72
Changing the Scan Size for the Document (Scan Size)	73
Changing the Paper Tray (Paper Feed)	74
Changing Image Orientation of Document (Direction)	74
Making Enlarged or Reduced Copies (Zoom)	75
Setting the Zoom Mode	75
Continuous Scan Mode (Continue Scan)	76
Enabling Continuous Scan	76
Using Continuous Scan	76
Making Duplexed Copies (Duplex Copy)	77
Terms	78
Duplex Copy Capabilities	78
Enabling Duplex Copies	79
Changing The Document Type (Document Type)	79
Adjusting Copy Density (Density)	80
Resetting Copy Settings	80
Auto Reset	80
Using the <RESET/LOGOUT> key	81
Faxing	82
Basic Faxing	82
Sending a Fax	82
Specifying a Destination	84
Direct Input: Using the Keypad	84
Dialing Functions	85
Using Speed Dial List and Group List	86
Using Transmission and Reception History	87
Using The One-Touch Keypad	88
Deleting Specified Destinations	89
Configuring Fax Settings	89
Changing Scan Size (Scan Size)	90
Setting the Scan Resolution	90
Adjusting Density (Density)	90
Printing the Sender Name	91
Checking and Canceling Fax Transmissions	91
Canceling a Fax Transmission	91
Canceling During a Real Time Transmission	91
Canceling a Reserved Fax Job	92
Checking Transmission and Reception History	93
Printing a Reserved Job	94
Fax Reception	95
Specifying Reception Mode	95
Reception Behavior	97
When Receiving Calls and Faxes (Tel/Fax Ready Mode)	97
When Connected To An Answering Machine (Ans/Fax Ready Mode)	98
When Using The Telephone Frequently (Tel Ready Mode)	98
When Forwarding Received Faxes (Forward Mode)	99
Using Distinctive Ring Detection (DRD)	99
Printing Received Faxes	99
Selecting the Tray to Use	100
When Unable to Print Received Faxes	100
Phone Book	101
Speed Dial	101
Registering and Editing Speed Dial Numbers	101
Registering Speed Dial Numbers From History	103
Deleting Speed Dial Numbers	106
Group Dial (Group Number)	107
Registering and Editing Group Numbers	107
Deleting Groups	109
One-Touch Keypad	110
Basic Procedure for Internet Faxing	110
Sending an Internet Fax	110
Specifying a Destination for Internet Faxing	112
Using the Address Book and Group List	112
Using the Transmission History	113
Direct Input	113
Using LDAP Search	114
Checking, Deleting, and Changing Destinations	115
Checking a Destination	115
Deleting a Destination	115
Changing the Destination Type	116
Canceling an Internet Fax Transmission	117
Receiving Internet Faxes	117
Scanning	118
Scanning Methods	118
Scan to E-mail	118
Specifying a Destination	120
Scan to USB Memory	122
Scan to Network PC	123
Scan to Local PC	125
Scan to Remote PC	128
Simple Scan Mode (for Windows)	129
Secure Scan Mode (for Windows)	131
Canceling the Current Scan Job	132
Registering Address Book	133
Address Book	133
Registering and Editing	133
Registering From Transmission History	134
Deleting	135
Group List	136
Registering and Editing	136
Deleting	137
Registering Network Scan Destinations	139
Registering and Editing	139
Deleting	140
Printing From a USB Memory Device	141
Starting a Print Job	142
Canceling a USB Memory Print Job	144
User Authentication and Access Control	145
General Information	145
What is User Authentication?	145
What is Access Control?	146
Operation When PIN Authentication Is Enabled	146
Walk-Up Operation	146
Logging Into the Machine	146
Logging Out of the Machine	147
Operation from a Computer	148
Printing from Your Computer: Windows or Macintosh	148
Faxing from Your Computer: Windows Only	148
Operation When User Name and Password Authentication is Enabled	149
Walk-Up Operation	149
Logging Into the Machine	149
Logging Out of the Machine	150
Operation from a Computer	151
Printing from Your Computer: Windows	151
Printing from Your Computer: Macintosh	153
Faxing from Your Computer: Windows Only	154
Paper Jams	155
Paper Jam Error Codes	155
Document Jam Messages	155
Clearing Paper Jams	156
Error Code 370, 371	157
Error Code 372	164
Error Code 380, 390	171
Error Code 381, 382, 385	176
Error Code 389	184
Error Code 391, 392	189
Document Jams	192
In the Duplex Paper Path	192
Inside the ADF	192
Troubleshooting	196
Conventions Used	196
General Error Messages	197
Toner Messages	197
Image Drum Messages	199
Belt/Fuser Messages	199
Tray Messages	201
Memory Messages	201
Miscellaneous Messages	202
Error Messages: USB Memory	202
Error Messages: Printing	203
Options	204
Replacing Consumables	205
Consumable Order Numbers	205
Replacing Toner Cartridges	206
Replacing the Image Drum Unit	213
Replacing the Image Drum Unit	214
Replacing the Transfer Belt Unit	225
Replacing the Fuser Unit	233
Replacing Paper Feed Rollers	239
Replacing Rollers, Tray 1 and Tray 2	239
Replacing Rollers, MP Tray	247
Maintenance	252
Cleaning	252
Cleaning the Surface of the Machine	252
Cleaning the Document Glass	253
Cleaning Rollers in the ADF	255
Cleaning The Feed Rollers	256
For Tray 1 and Tray 2	256
For MP Tray	258
Cleaning the LED Heads	260
Moving Your Machine .	265
Transporting Your Machine	268
Specifications	276
General Specifications	276
Copier Specifications	276
Fax Specifications	277
PC Fax Specifications	278
Internet Fax Specifications	278
Scanner Specifications	278
Scan To E-mail Specifications	279
Scan To Network Specifications	279
Scan To USB Memory Specifications	279
Scan To Local PC Specifications	280
Printing Specifications	280
Print From USB Memory Specifications	283