Oki ES8473 ES8473 MFP Safety/Warranty/Regulatory Guide EFSP - Page 5
Limited Warranty, US and Canada, IN NO EVENT SHALL OKI DATA OR ITS AFFILIATES - mfp
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Limited Warranty, US and Canada U.S. and Canada only Oki Data Americas, Inc. (Oki Data) warrants this ES8473 MFP/ES8473c MFP/ES8473x MFP (hereinafter "the Product") to be free from defects in material and workmanship and will remedy any such defect according to, the terms of this Limited Warranty. Oki Data will repair or at its option, replace, with the same or its functional equivalent, at no charge, any defective component(s) of the Product for three (3) years from the date of purchase except for the printhead (LED imaging array), which is warranted for a period of five (5) years from the date of purchase. This Limited Warranty only extends to the original purchaser of the warranted item. This Limited Warranty is not transferable. This Limited Warranty does not extend to consumable items or supplies, such as toner cartridges, image drums, ribbon cartridges, fuses, etc. On-Site Repair Note: On-Site Repair is available in the United States and Canada only. On-Site Repair does not include the replacement or repair of Product consumables or supplies. Oki Data will, for a period of three (3) years from the date of original purchase, repair or replace (at Oki Data's option) on-site at the original purchaser's facility and without charge, any defective component(s) of the Product provided that the warranty service is performed by an Oki Data authorized service provider. The printheads (LED imaging arrays) have a 5-year parts only warranty from date of original purchase. Following the first year of warranty coverage, the printheads will be replaced by an authorized Oki Data service provider at Oki Data's then current labor rates. To make request or claim for service under the three (3) year parts and labor coverage of this Limited Warranty, contact your Oki Data Authorized Dealer, authorized third-party service provider, or Oki Data. Oki Data reserves the right to use new and/or refurbished parts for the warranty repair. As a condition of this Limited Warranty, requests for On-Site Repair must include the name and phone number of a fully competent and responsible adult with the authority to consent to the entry of the servicing technician to the premises where the Product is located, and who will remain with the servicing technician while the service work is performed. Any and all dangerous conditions must be removed from the site prior to and throughout the time a service technician is present. The service technician may refrain from entering the premises or continuing to provide services at any site, if in the servicing technician's reasonable judgement the site poses a risk of physical harm or danger. If warranty services cannot be performed or completed due to any of the foregoing reasons the On-Site service option is null and void and the Product must be returned to an authorized Oki Data service location for warranty repair service. To make a request or claim for service under this Limited Warranty, contact your local Oki Data authorized service center, Oki Data at 1-800-654-3282 (1-800-OKI-DATA), or www.okiprintingsolutions.com. Once the three (3) year on-site period is over, the original purchaser must return the Product, shipping prepaid, in the original shipping container or equivalent to Oki Data or an authorized Oki Data service center and assume the risk of loss or damage in transit. A written receipt for the Product, showing the date of purchase, dealer's name, and both the model and serial numbers of this Product must accompany any request or claim for work to be performed under this Limited Warranty. This Limited Warranty shall not apply to normal wear and tear and shall not apply if the Product has been damaged due to abuse, misuse, misapplication, accident, improper storage, or installation, an unsuitable physical operating environment, or as a result of service or modification by any other than an authorized Oki Data service center. THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE. NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIODS DESCRIBED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. IN NO EVENT SHALL OKI DATA OR ITS AFFILIATES BE LIABLE TO A PURCHASER OR ANY OTHER PERSON FOR SPECIAL, COLLATERAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS IN CONNECTION WITH OR ARISING OUT OF THE PURCHASE OR USE OF THE OKI DATA PRODUCT, WHETHER ARISING IN CONTRACT OR IN TORT, WHETHER OR NOT CUSTOMER SHALL HAVE INFORMED OKI DATA OF THE POSSIBILITY OR LIKELIHOOD OF ANY SUCH DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. ADDITIONAL WARRANTY DISCLAIMERS FOR ALL PURCHASERS EXCEPT CONSUMERS: WHEN ANY OKI DATA PRODUCT SHALL BE PURCHASED BY ANY PERSON SUCH THAT THE OKI DATA PRODUCT IS NOT A "CONSUMER GOOD" (AS DEFINED IN THE UNIFORM COMMERCIAL CODE ADOPTED IN THE STATE OF PURCHASE OR IN OTHER APPLICABLE LAW), OKI DATA EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Additional information on obtaining service under this Limited Warranty in the U.S. and Canada is available by contacting the Oki Data dealer from whom the Product was purchased, by contacting Oki Data directly at 1-800654-3282 (1-800-OKI-DATA), or by contacting one of the 5 - English