Oki MC573dn MC573/ES5473 Users Guide - English - Page 169
Fax Problems, Unable to Send a Fax
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Fax Problems • Unable to Send a Fax • Unable to Receive a Fax 9. Troubleshooting Unable to Send a Fax • Unable to send a fax Point to check Did you send in the correct procedure? Did you specify the correct fax number? Solution Check the procedure, and then try again. If you are using speed dial, print the speed dial list to check the registration. Reference Entering Fax Number to Send a Fax Specifying a Destination (Direct Entry) (Advanced Manual) Specifying a Destination (Phone Book) (Advanced Manual) Specifying a Destination (Onetouch Button) (Advanced Manual) Did you specify the appropriate dial type? Specify the appropriate dial type for your region. Has any problem occurred at the Ask the recipient to have the - recipient machine? recipient's machine ready for reception. Is the error code [23] marked on the Transmit/Receipt Journal? Press [Device Settings] on the touch panel, select [Admin Setup] > [User Install], and then set [MF(Tone)/ DP(Pulse)] depending on your environment. Is the error code [26] marked on the Transmit/Receipt Journal? Press [Device Settings] on the touch panel, select [Admin Setup] > [Fax Setup] > [Fax Setting], and then change the setting for [PBX Line]. Specifying a Destination (Transmission History and Reception History) (Advanced Manual) User Install (Advanced Manual) Checking the Information of the Machine (Advanced Manual) User Install (Advanced Manual) Checking the Information of the Machine (Advanced Manual) Administrator Setup (Advanced Manual) • A document cannot be sent continuously Point to check Solution Did you set the document correctly in Set the document after aligning the the ADF? leading edge. Reference Setting a Document - 169 -